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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I refinanced my house with Carol Youmans Zinc-Mailloux from Waterstone Mortgage. I would highly recommend her for any of your lending needs. Carol was very helpful, patient, and always available to answer any questions. Everything went extremely...
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Reply from Owner
September 28th, 2021 12:00 AM
Thank you for this review, Robin! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Carol was there every step of the way to walk you through the refinance process. Thanks...
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Streamlined & painless. First time ever our mortgage closed on time, as expected. Funds to be brought to closing = no surprises!!! Now that is truly a first. Very easy to work with. Customer service was clearly a top priority to this mortgage...
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Reply from Owner
August 5th, 2021 12:00 AM
Wow, talk about a quick closing! We know the struggles that come with mortgage process but is sounds like Carol was able to help you close quickly. Thanks again, Dianecole!
I was referred to Waterstone Mortgage by my realtor. I was originally planning to finance through a national lender, but was advised by my realtor to finance through a local mortgage lender. I am very happy I decided to go with Waterstone because...
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Reply from Owner
August 10th, 2021 12:00 AM
Thank you for taking the time to share your wonderful homebuying experience with us, Kyleigh! It's a more meaningful experience and stress-free experience when you have a loan originator who truly cares about their clients.
Personalized professional timely service , enjoyed working with Carol and Bonnie. They were both very patient explaining each step of the process, following up with me, always guiding me and going always the extra mile for me
Being a first time home buyer was extremely easy working with Carol. I had so many questions that needed to be answered and she was there to answer them every step of the way I thank her and appreciate her for the help and outstanding patients...
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Reply from Owner
July 30th, 2021 12:00 AM
Thank you for this review, Abdelrivera! We know how many questions pop up throughout the homebuying process, especially when you are buying your first home, that's why communication is key. It's sounds like Carol went above and beyond, providing...
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Carol and her team were beyond helpful and hands on with us as first time buyers. Would highly recommend! She even helped us get a better home insurance provider. Don’t hesitate
Reply from Owner
July 30th, 2021 12:00 AM
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the process. It sounds like Carol and her team delivered that and beyond. We hope you are enjoying...
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Carol was excellent and helped us through the process which was not an easy one. She gave us confidence that all would work out in the end. I highly recommend her
Reply from Owner
July 1st, 2021 12:00 AM
Thank you for this glowing review, User! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
No matter what the question or situation Carol always had an answer or solution. Having someone be so prepared and professional from start to end was priceless.
Reply from Owner
June 23rd, 2021 12:00 AM
Thank you for this glowing review, Lucas! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
When we were looking to refinance and take cash out, Carol had us every step of the way. When they needed some document, it was communicated right away so that we had the best chance of closing as soon as possible. They used a title company...
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Reply from Owner
June 23rd, 2021 12:00 AM
Thank you for this review, Sally! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Carol was there every step of the way to walk you through the refinance process. Thanks...
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Carol expertly guided us through the mortgage process and we closed on time. Timing could have been a deal breaker and Carol made sure it wasn't. She was there to work through questions no matter the hour. Outstanding service from Carol and...
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Reply from Owner
June 11th, 2021 12:00 AM
Thank you for the 5-star rating and review, MRD! We are glad that Carol and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions