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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Fourth loan done with Carol Zink Mailloux and her team. Easy and stress free process. Answered all questions in timely manner. Will use them again in the future.
Reply from Owner
October 25th, 2023 12:00 AM
We appreciate you taking the time to write this review for Carol and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Carol and...
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Carol and her team GET IT DONE. I have worked with them on financing multiple deals, both for myself and my clients. I would recommend them without any reservation. Carol gets deals to the finish line that no other lender would ever be able...
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Reply from Carol Zink-Mailloux
September 20th, 2023 11:57 PM
Thank you so much 💕
2nd time working with Carol, first time was with my first home and this time was a refinance. Super responsive and gets answers fast. She works with a great team and works with you through the entire process. Definitely will reach out to her...
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Reply from Owner
August 31st, 2023 12:00 AM
Thank you for this review, Russell! We know how many questions pop up throughout the refinance and homebuying process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond,...
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Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able toAccomplish it. We have a complicated case with all the self employment but she knew...
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Reply from Owner
June 2nd, 2023 12:00 AM
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers....
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Carol was my saving grace. Carol was the most helpful person through my entire house buying process. Carol and her team provided service that was above and beyond just processing a mortgage. If you are thinking about buying a home, you need...
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Reply from Owner
April 18th, 2023 12:00 AM
Thank you for sharing, Tori! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
We worked mostly with Carol Zink-Mailloux and Miranda Humphrey. They were both amazing, very responsive to emails, calls and texts. This is the second time we have used Waterstone mortgage. One in Florida and this time in New Hampshire. We...
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We worked mostly with Carol Zink-Mailloux and Miranda Humphrey. They were both amazing, very responsive to emails, calls and texts. This is the second time we have used Waterstone mortgage. One in Florida and this time in New Hampshire. We...
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It was made so easy because of how quickly my questions were answered. I also appreciated how all documents were collected online and it was very simple to find out if anything was missing. Additionally, it was super easy to refer to drafts...
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Carol has been knowledgeable and patient during our purchase. She was available at all times day and night along with weekends. She was able to keep the purchasing process on track. The support she had from her team was flawless. We appreciate...
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Carol was truly wonderful to work with, always available to answer questions and was extremely flexible and amenable when I needed to make adjustments to my loan. I would highly recommend working with her, you will feel very taken care of!
Reply from Owner
September 9th, 2022 12:00 AM
Thanks for the 5-star review, Katie! We're happy to hear you had an amazing loan experience with Carol. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business,...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions