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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Carol Youmans Zink-Mailloux is an outstanding professional who exemplifies excellence in customer service and client care. Her remarkable attention to detail sets her apart, ensuring that nothing is overlooked and that every aspect of her work...
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Reply from Owner
October 11th, 2024 12:00 AM
Thank you for this glowing review, Shawn! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Amazing, efficient, and excellent customer service are the words that come to mind for Carol and her team at Waterstone mortgage! From the very beginning Carol took my call and not only heard, but catered to my needs. She was on top of everything...
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Reply from Owner
November 26th, 2024 12:00 AM
We genuinely admire your kind words and are thrilled to hear about your positive experience with Carol and our team at Waterstone Mortgage. Thank you for choosing us for your home buying journey!
Carol was incredibly helpful and always responsive. We actually had to take a break in our search & purchase and she picked right up with us where we had left off. Her flexibility was so appreciated and we would recommend her to anyone looking!...
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Reply from Owner
November 26th, 2024 12:00 AM
Your positive experience with Carol is greatly appreciated. Thank you for recommending her services!
We have worked with Carol as first time homebuyers and recently through a refinance. She is knowledgeable and explains everything along the way. I recommend her to anyone looking to buy a home.
Reply from Carol Zink Mailloux - Waterstone Mo...
July 10th, 2024 04:56 AM
Thank you for taking the time to write this recommendation, Janea! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...
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Carol was a great help and wonderful team member while purchasing our first home. She consistently updated us on the financial process and provided estimated closing costs several times, allowing us to review the estimates while making decisions...
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Reply from Owner
July 3rd, 2024 12:00 AM
Thank you for sharing! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
She was great. Answered all my questions and made a painful process as painless as possible.
Reply from Carol Zink Mailloux - Waterstone Mo...
January 19th, 2024 11:12 PM
Thanks Abe! Thrilled to be able to help you become a Granite Stater. Cameron Lilley did some great work getting you into your new home in a tough market!
Highly recommend Waterstone! Carol and Tracy in particular were so helpful and responsive. This was my first home purchase, and it was wonderful to be in very capable hands!
Reply from Carol Zink Mailloux - Waterstone Mo...
January 18th, 2024 10:02 AM
Thank you for your recommendation, Erika! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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Highly recommend Waterstone! Carol and Tracy in particular were so helpful and responsive. This was my first home purchase, and it was wonderful to be in very capable hands!
Reply from Owner
January 22nd, 2024 12:00 AM
Thank you for sharing, Eleach! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol explained the whole process up front with me and then followed up with me every step along the way. The seller's attorney requested a hurried closing date, which I didn't think was possible, but somehow, Carol and her team made it happen...
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Reply from Owner
January 5th, 2024 12:00 AM
Thank you for the 5-star rating and review, Joseph! We are glad that Carol and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future...
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As a first time homebuyer, the process was confusing, stressful and tedious… But then Carol Zink-Mailloux came into our lives. She made it possible for us to purchase our beautiful home by constant communication, reminders, and an effortless...
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Reply from Owner
November 22nd, 2023 12:00 AM
Thank you for sharing, Taryn! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions