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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Carol and the Waterstone team made our experience of first time home buying a breeze. They answered all our questions, helped navigate the process and made things relatively easy on us. We would highly recommend!
Reply from Owner
August 18th, 2022 12:00 AM
Thank you for sharing, Daniel! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol got things done for us lightning quick. And with a great rate too. It was awesome to work with someone who was local and seemed to really care. Thanks, Carol!
Reply from Owner
August 8th, 2022 12:00 AM
Thank you for this glowing review, Jonathan! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Waterstone's easy-to-follow process, coupled with Carol's excellent customer service is a winning combination. Despite being on a time difference, I was never waiting for answers; she was on top of it the whole way through. This is my fourth...
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Carol has been guiding me to what I need to do to buy a home as a self-employed massage therapist. She's very knowledgeable and helpful.
Reply from Carol Zink Mailloux - Waterstone Mo...
July 14th, 2022 11:08 PM
Thank you so much Jason Nadeau! We always try our best to get people the info they need.
Carol's knowledge of the industry and the market, as well as her guidance and responsiveness, helped us feel very much at ease during what can be a pretty stressful time. A few months before our anticipated close date, the Fed was considering...
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Reply from Owner
June 22nd, 2022 12:00 AM
Thank you for taking the time to write this review, Wendi! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
Everyone I worked with was thorough and generous with their time. This was my first home and they walked me through the process every step of the way. Thanks for making it a great experience.
Reply from Owner
May 5th, 2022 12:00 AM
Thank you for taking the time to write this review, Anita! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or...
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I am very deeply touched and grateful for Carol patiently assisting me for a whole two years. With her support and guidance throughout the process, including proper guidance and training, this was the first time purchasing a property independently,...
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I can't say enough wonderful things about my experience with Carol and her team. We had a complicated and long closing process. Carol was patient and helpful from start to finish. I really feel like we won the lottery working with her! Everyone...
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Carol Zink-Mailloux was great the entire process. She kept us updated on every step of the process and answered any questions we had. Bonnie Fore and Rebecca Wood were also incredible. As a team all 3 worked so well together and communication...
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Carol was quick to get back to us on any questions we had. It was a pleasure to work with Carol!
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions