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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Once again. Carol looks out for us and ensures we are making good decisions
Reply from Carol Zink-Mailloux
May 6th, 2025 12:23 PM
I'm thrilled to hear that you feel supported in making sound decisions. It was a pleasure assisting you once again. Thank you for your trust and kind words.
The process went smoothly.
Reply from Carol Zink-Mailloux
May 2nd, 2025 04:46 PM
I'm glad to hear that the process went smoothly for you. It was a pleasure assisting you, and I appreciate your feedback.
Once I had a chance to talk with Carol, she explained all my concerns away and tge process was a breeze. thank yoj for help me and my family get into our first home purchase.
Reply from Carol Zink-Mailloux
May 2nd, 2025 03:29 PM
I'm thrilled to hear that I could address your concerns and make the process smooth for you and your family. Thank you for trusting me with your first home purchase. Congratulations on this exciting new chapter!
Great lender!
Reply from Carol Zink-Mailloux
April 23rd, 2025 01:12 PM
Thank you for your kind words, Jiaying! I'm thrilled to hear that you had a positive experience with Waterstone Mortgage. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Carol and Ray were so kind and knowledgeable throughout the entire process. We are so grateful to have found Waterstone! We felt very confident that they had our best interest in mind.
Reply from Carol Zink-Mailloux
April 9th, 2025 03:18 PM
I'm thrilled to hear that you had such a positive experience with both Ray and me throughout the mortgage process. It's wonderful to know that you felt confident and well-supported. Thank you for choosing Waterstone Mortgage, and we appreciate...
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Great support and closing process.
Reply from Owner
July 21st, 2025 05:21 PM
Mike, thanks so much for your feedback, we loved working with you to make your big move!!
Carol had a great team and very responsiv. They spun on a dime to adjust to closing changing do to county court house internet recording problem.
Reply from Carol Zink-Mailloux
April 8th, 2025 12:37 AM
I'm glad to hear that you had a positive experience with our team at Waterstone Mortgage. It was a pleasure working with you to adjust to the changes during the closing process. Your feedback is greatly appreciated.
Smooth experience with great communication!
Reply from Carol Zink-Mailloux NMLS#158936
March 26th, 2025 02:12 PM
I'm thrilled to hear that you had a smooth experience with great communication, Michael. It was a pleasure assisting you, and I appreciate your feedback.
Carol and her team were exceptional. Always a call, text, or email away to answer my (many) questions. They made the approval, hunting and closing process very seamless and their rates & programs were just as good as anyone else around.
Reply from Owner
December 17th, 2024 12:00 AM
Thank you for the 5-star rating and review, Dan! We are glad that Carol and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
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I was nervous and confused buying my first house, Carol made the process so easy and painless! If your looking to purchase your first house or purchasing another one, I highly recommend Carol and her team. While other lenders look at you as...
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Reply from Owner
November 18th, 2024 12:00 AM
Thank you for sharing, Donald! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions