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Carol Zink-Mailloux NMLS#158936 - Branch Manager in Concord, NH
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Carol Zink-Mailloux NMLS#158936

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Branch Manager

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University of New Hampshire
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Company Logo
University of New Hampshire
University of New Hampshire
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    R
    Russell E D
    New Durham, NH
    Posted on April 29th, 2025 12:20 PM
    Once again. Carol looks out for us and ensures we are making good decisions
    Reply from Carol Zink-Mailloux
    May 6th, 2025 12:23 PM
    I'm thrilled to hear that you feel supported in making sound decisions. It was a pleasure assisting you once again. Thank you for your trust and kind words.
  • Encompass
    A
    Ashley N
    Laconia, NH
    Posted on April 25th, 2025 04:45 PM
    The process went smoothly.
    Reply from Carol Zink-Mailloux
    May 2nd, 2025 04:46 PM
    I'm glad to hear that the process went smoothly for you. It was a pleasure assisting you, and I appreciate your feedback.
  • Encompass
    M
    Matthew N
    Laconia, NH
    Posted on April 25th, 2025 03:26 PM
    Once I had a chance to talk with Carol, she explained all my concerns away and tge process was a breeze. thank yoj for help me and my family get into our first home purchase.
    Reply from Carol Zink-Mailloux
    May 2nd, 2025 03:29 PM
    I'm thrilled to hear that I could address your concerns and make the process smooth for you and your family. Thank you for trusting me with your first home purchase. Congratulations on this exciting new chapter!
  • Encompass
    J
    Jiaying Z
    Center Sandwich, NH
    Posted on April 16th, 2025 01:10 PM
    Great lender!
    Reply from Carol Zink-Mailloux
    April 23rd, 2025 01:12 PM
    Thank you for your kind words, Jiaying! I'm thrilled to hear that you had a positive experience with Waterstone Mortgage. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Encompass
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    Crystal S
    Dummer, NH
    Posted on April 2nd, 2025 03:17 PM
    Carol and Ray were so kind and knowledgeable throughout the entire process. We are so grateful to have found Waterstone! We felt very confident that they had our best interest in mind.
    Reply from Carol Zink-Mailloux
    April 9th, 2025 03:18 PM
    I'm thrilled to hear that you had such a positive experience with both Ray and me throughout the mortgage process. It's wonderful to know that you felt confident and well-supported. Thank you for choosing Waterstone Mortgage, and we appreciate...
    read more
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    M
    Michael B
    Posted on April 1st, 2025 12:35 AM
    Great support and closing process.
    Reply from Owner
    July 21st, 2025 05:21 PM
    Mike, thanks so much for your feedback, we loved working with you to make your big move!!
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    Michael T B
    Barrington, NH
    Posted on April 1st, 2025 12:34 AM
    Carol had a great team and very responsiv. They spun on a dime to adjust to closing changing do to county court house internet recording problem.
    Reply from Carol Zink-Mailloux
    April 8th, 2025 12:37 AM
    I'm glad to hear that you had a positive experience with our team at Waterstone Mortgage. It was a pleasure working with you to adjust to the changes during the closing process. Your feedback is greatly appreciated.
  • Encompass
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    Michael P
    Milford, NH
    Posted on March 19th, 2025 02:09 PM
    Smooth experience with great communication!
    Reply from Carol Zink-Mailloux NMLS#158936
    March 26th, 2025 02:12 PM
    I'm thrilled to hear that you had a smooth experience with great communication, Michael. It was a pleasure assisting you, and I appreciate your feedback.
  • Zillow
    D
    Dan
    York, ME
    Posted on December 13th, 2024 12:00 AM
    Carol and her team were exceptional. Always a call, text, or email away to answer my (many) questions. They made the approval, hunting and closing process very seamless and their rates & programs were just as good as anyone else around.
    Reply from Owner
    December 17th, 2024 12:00 AM
    Thank you for the 5-star rating and review, Dan! We are glad that Carol and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
    read more
  • Zillow
    D
    Donald S
    Gilmanton, NH
    Posted on November 15th, 2024 12:00 AM
    I was nervous and confused buying my first house, Carol made the process so easy and painless! If your looking to purchase your first house or purchasing another one, I highly recommend Carol and her team. While other lenders look at you as...
    read more
    Reply from Owner
    November 18th, 2024 12:00 AM
    Thank you for sharing, Donald! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
  • 121–130 of 273
    About
    Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Certified Divorce Lending Professional
    New Hampshire Housing Loan Programs
    Government Mortgages including FHA, VA, USDA
    Construction and Renovation Lending
    Conventional Mortgages
    Investor Cashflow Loans and Bank Statement Programs
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    Education
    • University of New Hampshire
      Bachelor of Arts (BA)
      University of New Hampshire logo
    Positions
    • Waterstone Mortgage - Branch Manager
      Dec 26th, 2013 - Current
    Memberships
    • Divorce Lending Association
    • Collaborative Divorce New Hampshire
    • Massachusetts Collaborative Law Council
    • View All

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #158936
    Gallery
    Carol Zink-Mailloux NMLS#158936 - Gallery Photo
    Achievements
    • New Hampshire Housing Top Originators
    • New Hampshire Housing Advisory Board
    Hobbies
    • Coaching Soccer
    • Blood and Platelet Donor
    • Community Volunteer (Epsom Town Committees)
    • View All
    Disclaimer
    Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions