Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
She was fast, efficient and went above and beyond!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Bakhodir. I'm glad to know that my efficiency and efforts were appreciated. If there's anything else you need, please feel free to reach out.
I had an excellent experience working with Brooke at First Federal Bank throughout the financing of our new home. From the beginning through closing, she was exceptionally professional, responsive, patient, and supportive.What I appreciated...
read more
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for these kind words sir. I enjoyed our process on this loan. You and your wife enjoy the new house. If you need anything, just give me a call.
Thank you for the efficient experience.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I appreciate your kind words, Jason. I'm glad I could provide an efficient experience for you. If you have any other needs or questions, please feel free to reach out.
Brooke is awesome! Hope to do more business in the future.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I appreciate your kind words, Lenny. It's great to hear that you're eager to do more business together. Let me know if there's anything else I can assist you with.
Brooke was very helpful and very professional. She checked evry detail to make sure everything going right way.
Thank you, Brooke very much!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Dmitry, I appreciate your kind words. I'm glad I could assist you professionally and ensure everything was in order. If there's anything else you need, please feel free to reach out.
Easy and fast to work with!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm glad to hear that you found working with me easy and fast, Carly. If you ever need further assistance, don't hesitate to reach out.
Brooke is ULTRA responsive. she knows her stuff, aligned with our goals, and got the job done. we Worked with dozens of "vendors" during this home buying process--real estate agents, escrow people, contractors, financial advisors, etc.--Brooke...
read more
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I appreciate your kind words, Alen. I'm glad I could align with your goals and help get the job done effectively. It means a lot to hear that you found my responsiveness and professionalism stand out during your home buying process. If there's...
read more
Brooke was very knowledgeable and answered all my questions. Very nice to work with .
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for the kind words sir.
Even with Brooke out of the country, the process was seamless and painless. Thank you!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful to hear that the process went smoothly, William, even while I was out of the country. Thank you for your kind words and for choosing First Federal Bank!
Brooke never called me, not once. I really appreciate people who leave me alone.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Elizabeth, I was out of the country the whole time while this loan is being helped by my team. I did took over when I got back the last few days before closing date.
11–20 of 175
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
View All
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.