Brenda Hermes, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Taylor University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I wish I could have started my new job after the move was done, really put a hardship on me and my family having a 2 hour drive to work and 2 hours back home. Also wish they weren't so noisy with other things that didn't involve the loan, I...
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Reply from Brenda Hermes, Ruoff Mortgage
October 3rd, 2025 05:26 PM
Thank you Robert for your review and your comments. I totally understand your frustration, and I'm sorry we had to ask you for so much. Alot of it was new to me also as these requirements change so quickly. However, I am very appreciative of...
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The entire experience went smoothly!
Reply from Brenda Hermes, Ruoff Mortgage
July 25th, 2025 07:07 PM
Leslie,It was so great to work with you again and to see you again! Thank you for your loyalty to me and to Ruoff! I hope you enjoy your new home! Please call me anytime if you have questions or any other mortgage needs!Sincerely,Brenda
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Brenda is fantastic to work with! She's very knowledgeable and friendly, and she did a great job keeping us on track during the mortgage process. I would recommend her to anyone needing mortgage assistance!
Reply from Brenda Hermes
May 21st, 2025 08:15 PM
I'm thrilled to hear that you had such a positive experience during your mortgage process. It was a pleasure working with you, and I appreciate your kind recommendation. If you need any further assistance in the future, please feel free to...
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Communication is the primary factor I consider when working with anyone. Brenda and Larry are great with communication and I always felt informed. Thank you for the great experience!
Reply from Brenda Hermes, Ruoff Mortgage
October 30th, 2024 08:56 PM
Thank you so much Scott! I enjoyed working with you!
We just had a baby so the timing of our refinance was a little hectic. Brenda made the process easy with step-by-step instructions and frequent phone call/email updates. If we had questions, she was quick to find the answer. She was also very...
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Reply from Brenda Hermes, Ruoff Mortgage
October 25th, 2024 07:34 PM
It was a pleasure working with you! Thank you for the opportunity and your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers, Refinances, FHA, VA, Conventional, 50+ Years of Experience
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Education
- Taylor University
Positions
- Ruoff Mortgage Company - Loan OfficerJan 5th, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS
Awards
Loan Originator of...
Hobbies
- Reading, Boating, Spending time with my family - 22 of us!
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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