Brenda Hermes, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Taylor University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything required was spelled out clearly and was easy to deliver online. 10/10
Reply from Brenda Hermes
March 12th, 2026 04:35 PM
John, I'm pleased that you found the process clear and efficient. Thank you for sharing your experience and for the positive feedback. If there's anything else I can do to assist, please don't hesitate to reach out.
Exceptional service. Brenda was fantastic! Very smooth process with her. She communicated very well. Amazing to work with!
Reply from Brenda Hermes, Ruoff Mortgage
February 24th, 2026 02:47 PM
Lonnettra,
Thank you so much for your kind words! it truly was a pleasure to work with you! I hope you enjoy your new home!
Sincerely,
Brenda
Brenda and Larry have been absolutely wonderful to work with! They guided us through the process, and when hiccups arose, as they inevitably do, they navigated us through those and we are now settled and enjoying our new home.
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Reply from Brenda Hermes, Ruoff Mortgage
February 24th, 2026 02:48 PM
loved working with you both! Thank you for your kind words!
Enjoy that lake home!
Sincerely,
Brenda
Brenda is outstanding at her job and I would recommend her to anyone needing mortgage services. She is very knowledgeable, easy to work with, extremely responsive and leaves no stone unturned when it comes to the entire mortgage/home buying...
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Reply from Owner
February 24th, 2026 09:29 PM
Matt, I'm really pleased to know that you found the mortgage process smooth and that my support was helpful throughout. Thank you for recommending my services. If there's anything else I can assist you with, please let me know.
Brenda is outstanding at her job and I would recommend her to anyone needing mortgage services. She is very knowledgeable, easy to work with, extremely responsive and leaves no stone unturned when it comes to the entire mortage/home buying...
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Reply from Brenda Hermes, Ruoff Mortgage
February 13th, 2026 04:55 PM
Matt,
Thanks so much for your kind words! It truly was a pleasure to work with you and Dawn! I hope you have a great time with your new lake property! :)
Sincerely,
Brenda
Communication
Reply from Brenda Hermes, Ruoff Mortgage
January 29th, 2026 02:11 AM
Zachary, I appreciate your positive rating! If there's anything more you'd like to share about your experience or if you need assistance in the future, please don't hesitate to reach out. I enjoyed working with you guys! thanks again!Brenda...
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Very friendly staff and easy to navigate. Helped at every corner I needed it even after some switching and change in plans with people I had been working with previously.
Reply from Brenda Hermes, Ruoff Mortgage
January 27th, 2026 06:45 PM
Tylar,
Thank you for your kind words! It was certainly a pleasure to work with you! I hope you enjoy your new home!
Brenda
Everything
Reply from Brenda Hermes, Ruoff Mortgage
January 25th, 2026 10:32 PM
Stephanie,
It means alot to get your 5 star review! Thank you so much! I enjoyed our talks and working with you! Enjoy your new home! If any questions come up, just give me a call!
Sincerely,
Brenda
Great communication
Reply from Brenda Hermes
April 14th, 2026 09:24 PM
thanks again!
Brenda Hermes, Ruoff Mortgage has received a review with 5 star rating from Austin K
Reply from Owner
December 29th, 2025 02:50 AM
I appreciate your 5-star rating, Austin. Thank you for your support! It was my pleasure to work with you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers, Refinances, FHA, VA, Conventional, 50+ Years of Experience
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Education
- Taylor University
Positions
- Ruoff Mortgage Company - Loan OfficerJan 5th, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS
Awards
Loan Originator of...
Hobbies
- Reading, Boating, Spending time with my family - 22 of us!
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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