Brenda Hermes, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Taylor University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Very good communication and just being there every step on the process till I closed on the house made every thing easy to understand. And being able to ask questions any time and getting answers back really quick Brenda Hermes was on top of...
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Reply from Brenda Hermes, Ruoff Mortgage
December 29th, 2025 02:50 AM
Thank you for your kind words! Enjoy your new home!
Brenda did an amazing job helping us navigate the homebuying process with the situation we were in for our first home! Thank you for everything you helped us with and you guidance through the process!
Reply from Brenda Hermes
April 14th, 2026 09:24 PM
Ashton,
That is so nice! Thank you very much! It was a pleasure working with you. Feel free to call or email anytime with questions!
Sincerely,
Brenda
Clear and quick communication!
Reply from Brenda Hermes, Ruoff Mortgage
December 12th, 2025 06:42 PM
Thanks Jackson! It was certainly my pleasure to work with you! Enjoy your new home!
Sincerely,
Brenda
You consistently messaged and emailed keeping us informed and up to date.
Reply from Brenda Hermes, Ruoff Mortgage
December 9th, 2025 06:05 PM
Thank you Bryan! It was my pleasure working with you! Thanks for doing business with me!
If you know of anyone that needs a mortgage, please send them my way!
Sincerely,
Brenda
I recently had the pleasure of working with Brenda, our mortgage loan officer, and I can't express how grateful I am for her extraordinary support throughout the entire process. From the moment we first connected, Brenda demonstrated an impressive...
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Reply from Brenda Hermes, Ruoff Mortgage
December 3rd, 2025 07:42 PM
Elma,
It was certainly my pleasure working with you and Sijo! Thank you so very much for your kind words! I loved working with you guys. I wish you many blessings during this Christmas season!
Sincerely, Brenda
The entire process was so fast and seamless!
Reply from Brenda Hermes
December 3rd, 2025 07:43 PM
Jonathon,
It was my pleasure to work with you! Thank you for your kind words and for during your refinance with me and Ruoff! I certainly appreciate it! If I can help you in the future, just let me know.
Sincerely, Brenda
Great communication during the entire process
Reply from Brenda Hermes, Ruoff Mortgage
December 3rd, 2025 07:45 PM
Michael,
I loved working with you! Thank you for doing your refinance with me! Feel free to contact me anytime if you need anything or have questions. I'm here for you!
Sincerely,
Brenda Hermes
Brenda Hermes, Ruoff Mortgage has received a review with 5 star rating from Kylie G
Reply from Owner
December 3rd, 2025 07:44 PM
Kylie,
thank you for doing your mortgage with me! I certainly enjoyed working with you! Feel free to call or email me anytime if you have questions or need anything at all!
Sincerely,
Brenda
Brenda was beyond helpful through the whole process. She is very knowledgeable and made this process so fast that we were able to close in less than 3 weeks from start to finish. Thano you for making this process so easy. Appreciate all that...
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Reply from Brenda Hermes, Ruoff Mortgage
November 4th, 2025 05:52 PM
Amy and WesIt was certainly my pleasure to work with you again! Thank you for being a loyal customer! You helped get this done quickly by providing everything we needed so fast! I certainly appreciate you guys and it was great to see you again!!...
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Brenda reached out on behalf of Larry to honor a promise he made to us at closing almost 2 yes ago to contact us to refinance. I had been looking at the current interest rate and questioning. Her call came at a great time. The process was super...
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Reply from Brenda Hermes, Ruoff Mortgage
October 15th, 2025 08:31 PM
Thank you for your kind words! We both appreciate it! And, it certainly was my privilege to work with you both on your refinance!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers, Refinances, FHA, VA, Conventional, 50+ Years of Experience
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Education
- Taylor University
Positions
- Ruoff Mortgage Company - Loan OfficerJan 5th, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS
Awards
Loan Originator of...
Hobbies
- Reading, Boating, Spending time with my family - 22 of us!
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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