Bob Kelly's Cover Image
Bob Kelly - Branch Manager in Worcester, MA

Bob Kelly

ClaimedPro

Branch Manager

Company Logo
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    M
    Muzafar A
    Selkirk, NY
    Posted on January 31st, 2026 03:05 PM
    Brilliant person to work with
    Reply from Bob Kelly
    February 10th, 2026 03:06 PM
    Muzafar, I appreciate your positive feedback. I'm glad to hear that you enjoyed working with me. If you have any more questions or need assistance, please feel free to reach out.
  • google
    M
    Mike T
    Posted on January 28th, 2026 04:20 PM
    Bob Kelly has received a review with 5 star rating from Mike T
    Reply from Owner
    February 9th, 2026 03:14 PM
    I appreciate the positive rating, Mike. If you ever have any questions or need further assistance, feel free to reach out.
  • Encompass
    M
    Muzafar A
    Selkirk, NY
    Posted on January 28th, 2026 04:19 PM
    Bob is Ezee to work any time we're conversations understand each other Especially sporting documentation
    Reply from Bob Kelly
    February 9th, 2026 04:48 PM
    Thank you for your kind words, Muzafar. I’m pleased to know that working with me was a smooth experience for you. If there's anything else you need or any questions you have moving forward, feel free to reach out.
  • Encompass
    I
    Ismael B
    Amsterdam, NY
    Posted on January 15th, 2026 01:24 AM
    They took us under their wings and made sure that we were valued and taken care of properly!
    Reply from Bob Kelly
    January 26th, 2026 03:09 PM
    Thank you for sharing your experience, Ismael. I'm glad to hear that you felt valued and well taken care of. It's important to me that each client receives attentive and personalized service. Should you have any further questions or need assistance...
    read more
  • Encompass
    M
    Marisa M
    Schenectady, NY
    Posted on January 13th, 2026 04:56 AM
    Bob Kelly is awesome! He is super responsive, knowledgeable and great to work with!
  • Encompass
    B
    Brian G B
    Troy, NY
    Posted on January 7th, 2026 02:19 PM
    The final numbers were incorrect in the week before closing and there were some issues in the process that took longer to resolve than they probably should have. Communicating almost exclusively over text and email can lead to miscommunication....
    read more
    Reply from Bob Kelly
    January 19th, 2026 08:00 PM
    Brian, I appreciate your feedback, especially regarding the communication process. While I strive to ensure clarity and accuracy throughout each step, I understand that some details might have been overlooked. I'm committed to improving my...
    read more
  • google
    C
    Courtney K
    Posted on January 7th, 2026 12:08 PM
    Bob Kelly has received a review with 5 star rating from Courtney K
    Reply from Owner
    January 19th, 2026 08:37 PM
    Courtney, I appreciate the positive rating. Feel free to reach out if there's anything else I can assist you with.
  • Encompass
    C
    Courtney K
    Amsterdam, NY
    Posted on January 7th, 2026 12:08 PM
    expert tease on the transaction was amazing. I highly recommend him and I can't wait to work with Bob again.
  • google
    J
    John P
    Posted on December 29th, 2025 02:05 PM
    Bob Kelly has received a review with 5 star rating from John P
    Reply from Owner
    January 9th, 2026 05:40 PM
    I appreciate you giving a five-star rating, John. If there's anything further I can help with, feel free to reach out.
  • Encompass
    J
    John P
    Schenectady, NY
    Posted on December 29th, 2025 02:04 PM
    Prompt communication in a stressful process
    Reply from Bob Kelly
    January 8th, 2026 08:21 PM
    I'm glad to know that the communication met your expectations during such an important process. I understand how crucial promptness can be, especially when things feel stressful. If you have any further questions or need assistance, please...
    read more
  • 71–80 of 157
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing