New American Funding - Worcester, MA, Worcester, MA
Worcester, MA
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Kara, Katie and Debbie made the experience as smooth as possible under difficult circumstances. I'm incredibly grateful for the speed at which everyone moved. Thank you again.
Reply from Kara Guthrie
August 11th, 2026 07:14 PM
We are so glad everything worked out, Katie. It was great to work with you!
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We dealt with many associates beyond Bob and Debbie. At times it was confusing. In addition, the portal to which we had to upload documents (ie two years of taxes, all pages) only allowed for us to upload 4 pages at a time. Each tax year was...
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Brian was so amazing to work with in purchasing our first home! We cannot recommend him enough to everyone we know if looking to buy or refinance. He made the process so simple despite how big of a purchase a home is. He communicated often...
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Reply from Owner
August 10th, 2026 08:59 PM
Liam, thank you so much for the kind words! It was an absolute pleasure working with you both, and I’m so happy I could help make your first home purchase a little less overwhelming. Buying your first home is a BIG deal, and I really appreciate...
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Brian was so amazing to work with, we could not have asked for anyone better. He made us feel so comfortable along the way with what will probably be the biggest purchase of our life. he answered all questions and provided advice and guidance...
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Reply from Brian Marchand, New American Fundin...
August 10th, 2026 08:58 PM
Liam, I'm really pleased to hear that you felt comfortable throughout the process and that I could assist you with such an important purchase. It's great to know that my guidance and advice were helpful to you guys! Your willingness to recommend...
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Always a pleasure to work with Bob!
Nick is knowledgeable and punctual as well as overall great to work with.
The easiest real estate transaction I have ever done. The process was smooth from start to finish!
Reply from New American Funding - Nick Paleolo...
August 17th, 2026 08:18 PM
Tara, I'm pleased to hear that your real estate transaction was the easiest you've experienced and that the process was smooth. If you need any further assistance, I'm here to help.
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Bob and his team were very responsive and educated us on the whole process which was very appreciated.
Reply from Bob Kelly
August 14th, 2026 02:41 PM
Joseph, I'm thankful for your kind words. I'm pleased to hear that my team and I could provide the information you needed throughout the process. If you have any further questions or need assistance, please feel free to reach out.
Very convenient and professional.
Reply from New American Funding - Nick Paleolo...
August 12th, 2026 06:00 PM
Timothy, I appreciate your kind words about the convenience and professionalism you experienced. If there's anything more I can assist you with, please don't hesitate to let me know.
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Respond to calls and messages. Give solid answers as to why the loan application wasn't progressing for a week or two at a time. I felt like I was being treated as a pest. I am very proactive and try to get things done quickly so it was frustrating...
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Reply from Bob Kelly
August 12th, 2026 03:13 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing