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Bob Kelly - Branch Manager in Worcester, MA

Bob Kelly

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Branch Manager

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Reviews from Web
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    Benjamin A S
    Schenectady, NY
    Posted on March 9th, 2026 11:07 AM
    Bob is very easy to work with
    Reply from Bob Kelly
    March 19th, 2026 02:46 PM
    I'm glad you found working with me to be easy, Benjamin. If there's anything more I can do for you in the future, please feel free to reach out anytime.
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    Katelyn O
    Posted on March 3rd, 2026 03:33 PM
    Bob was amazing to work with. He always answered my calls/texts and emails quickly and efficiently. Any questions I had he made sure to call and explain them to me. He made the process simple and easy.
    Reply from Owner
    March 16th, 2026 07:43 PM
    I really appreciate your kind words, Katelyn. Ensuring clear communication is crucial, and I'm glad that I could assist with any questions you had. Making the process straightforward for you is always my goal. Should you need anything else...
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    Katelyn A O
    Ravena, NY
    Posted on March 3rd, 2026 03:30 PM
    Bob was amazing and great to work with He always answered my calls/texts and emails There were a few times I was not looking at something correctly and he called and explained them to me
    Reply from Bob Kelly
    March 13th, 2026 03:31 PM
    It's wonderful to hear that you found working with me to be a positive experience, Katelyn. I value open and clear communication, so I'm glad I could help clarify things whenever needed. If you ever have more questions or need assistance in...
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    Thomas S
    Saratoga Springs, NY
    Posted on February 24th, 2026 03:04 PM
    timely Communication
    Reply from Bob Kelly
    March 6th, 2026 03:05 PM
    Thank you for the positive feedback, Thomas. I'm pleased that our communication met your expectations. If there's anything more I can do to assist you, please don't hesitate to let me know.
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    Michael “ F
    Posted on February 9th, 2026 12:43 AM
    Helped me keep a promise I made to my father and keep my childhood home I can life in with my family.
    Reply from Owner
    February 21st, 2026 12:45 AM
    I’m so glad I could assist you in fulfilling your promise and keeping your childhood home, Michael. It means a lot to me to know that I could support such an important part of your life. If you have any further needs or questions, feel free...
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    Gino P
    Cohoes, NY
    Posted on February 7th, 2026 04:00 PM
    Better communication
    Reply from Bob Kelly
    February 17th, 2026 04:00 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    Michael A F
    Troy, NY
    Posted on February 7th, 2026 03:18 PM
    Having worked with Bob prior made it easier, unfortunately the paperwork wasn't the easier part but he did the best he could.
    Reply from Bob Kelly
    February 17th, 2026 03:19 PM
    Michael, I appreciate your sharing your experience with me. I'm glad our previous work together made things a little easier for you, though I understand that paperwork can sometimes be a challenge. Thank you for your patience throughout the...
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    Adriana O
    Albany, NY
    Posted on February 3rd, 2026 04:34 PM
    Mr. Kelly and his team were readily available to answer all of my questions and concerns, and made the home loan application process simple and straightforward. Working with the team was a great experience.
    Reply from Bob Kelly
    February 13th, 2026 04:35 PM
    Adriana, I'm glad to hear that the home loan process was simple and straightforward for you. I appreciate your kind words about my team and me being available to address your questions and concerns. Should you have any more questions in the...
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    Jenn B
    Posted on February 2nd, 2026 03:12 AM
    Great experience! Closed on time!
    Reply from Owner
    February 13th, 2026 03:43 PM
    Jenn, thank you for sharing your experience. I'm pleased that everything went smoothly and we were able to close on time. If there's anything else you need or any questions come up, don't hesitate to get in touch.
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    Jenn B H
    Delmar, NY
    Posted on February 2nd, 2026 02:48 AM
    He got them closed on time! They were thrilled.
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing