Bob Kelly
Branch Manager
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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We dealt with many associates beyond Bob and Debbie. At times it was confusing. In addition, the portal to which we had to upload documents (ie two years of taxes, all pages) only allowed for us to upload 4 pages at a time. Each tax year was...
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Always a pleasure to work with Bob!
Bob and his team were very responsive and educated us on the whole process which was very appreciated.
Reply from Bob Kelly
August 14th, 2026 02:41 PM
Joseph, I'm thankful for your kind words. I'm pleased to hear that my team and I could provide the information you needed throughout the process. If you have any further questions or need assistance, please feel free to reach out.
Respond to calls and messages. Give solid answers as to why the loan application wasn't progressing for a week or two at a time. I felt like I was being treated as a pest. I am very proactive and try to get things done quickly so it was frustrating...
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Reply from Bob Kelly
August 12th, 2026 03:13 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Bob went above and beyond to get the job done!
Reply from Bob Kelly
August 7th, 2026 02:04 PM
Karista, I'm grateful for your kind words. It's good to know that my efforts made a positive impact on your experience. Thank you for taking the time to share this!
Bob Kelly was instrumental in helping my client successfully move forward with the purchase of their new home. He worked diligently to turn a challenging file around, remained responsive throughout the process, and was committed to finding...
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Bob Kelly has received a review with 5 star rating from Sandy L
Reply from Owner
July 30th, 2026 07:03 PM
Sandy, thank you for the 5-star rating. I'm grateful for your support and trust in my services.
Bob is ALWAYS in touch!! I couldn't ask for anyone better due to his knowledge, communication skills and timeliness....
Always available when needed
Reply from Bob Kelly
July 27th, 2026 05:03 PM
Nathan, I'm pleased to know that my availability was helpful to you. Thank you for sharing your positive experience!
Bob made sure to communicate throughout the entire process and assured that I would get a competitive loan.
Reply from Bob Kelly
July 16th, 2026 02:48 PM
Alec, I'm glad to hear that my communication helped make the process clear for you. Ensuring you received a competitive loan was a priority, and I appreciate your positive feedback.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing