Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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good service！
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
Thank you, Yuming, for your positive feedback! I'm glad to hear that you were satisfied with the service. If there's anything else I can assist you with, please feel free to reach out.
From beginning to end, the team stayed very communicative and on top of things. We're very happy in choosing Highlands Residential Mortgage!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had a positive experience with our team at Highlands Residential Mortgage. It was a pleasure assisting you, and I'm glad we could meet your expectations. Thank you for your kind words!
Communication was very good, next steps via the app and email. Overall a good experience.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that your experience with us was positive and that you found the communication through the app and email effective. It was a pleasure assisting you, and I appreciate your feedback.
Communication letting me know my status.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that the communication regarding your status was effective. If there's anything more I can do to assist you, please let me know. Your satisfaction is important to me at Highlands Residential Mortgage, Ltd.
Responsive to questions
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you found me responsive to your questions, Jill. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any more questions in the future, please don't hesitate to reach out.
Smooth transaction with no hiccups!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that your transaction went smoothly and without any issues. It was a pleasure assisting you throughout the process. Thank you for your feedback!
Very responsive to our questions. Great communication. Very seamless process!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the process seamless and that our communication met your expectations. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please...
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Ashley was so communicative and on top of everything! A joy to work with!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had such a positive experience, Lisa. It was a pleasure working with you, and I'm glad I could assist effectively. Thank you for your kind words!
The entire experience with this team was excellent! The communication during each step of the process was top notch . Ashley and her entire team are professional, friendly, and we truly felt cared for from start to finish!
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that your experience with our team was excellent. It was a pleasure working with you, and I'm glad that our communication and professionalism met your expectations. Thank you for your kind words and for trusting us with...
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The process was so fast and you have clear instructions and guidance along the way . Our loan was ready 10 days before close and we had a 4 week turnaround. honestly some of the best customer service I've ever experience!
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process. Providing clear instructions and guidance throughout the journey is a priority, and I'm delighted that we were able to deliver efficient service. Thank...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095