Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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Great communication in a timely manner.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you appreciated the communication throughout the process. It was a pleasure working with you. Thank you for your positive feedback.
I found the whole team to be easy to communicate with and able to educate me throughout the process (as it was my first time buying a home and getting a loan to do so). Each team member was communicative and kind, but also efficient and proactive....
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found our team easy to communicate with and helpful throughout your first home-buying experience. It was a pleasure assisting you, and I appreciate your recommendation.
Probably the most efficient Mortgage experience we have ever had. Its simple....get them what they want quickly and you can get to closing faster. Definitely very responsive to any questions we had....always someone to step up at this Bank.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that your mortgage experience was efficient and smooth. It's great to know that our responsiveness met your expectations and contributed to a speedy closing. Thank you for your kind words and for choosing Highlands Residential...
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Having someone to back me up every time, I was unable to complete a task. Mm
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that my support was helpful to you. It was a pleasure assisting you with your needs. If you have any further questions or require additional assistance, please don't hesitate to reach out.
You all are amazing at communication! Everyones attitude is positive and super friendly, which makes working together a great experience. I have been putting your team in my top 3 Lenders that I send to all my new clients for years now :)
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had such a positive experience with our team at Highlands Residential Mortgage. Your kind words about our communication and attitude mean a lot to me, and I'm honored to be included in your top recommendations....
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The people and rhe service
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you were satisfied with the people and service at Highlands Residential Mortgage, Ltd. If there's any additional feedback you would like to share, please feel free to let me know. Thank you for your review.
Fast and accurate documentation made a big difference for me.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that the fast and accurate documentation made a significant difference in your experience. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your feedback.
As always your team were "spot on" with my clients. Process was seamless. Everytime my clients had questions and contacted you or your team they were answered immediately. Home buying takes a village to make it happen, I am Happy to be apart...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that the process was seamless for your clients and that our team was able to address their questions promptly. It's a pleasure to be part of this collaborative effort in home buying, and I appreciate your trust and support....
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The team is extremely responsive and very knowledgeable. I feel confident sending clients their way as I know they are in good hands!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you find our team at Highlands Residential Mortgage, Ltd. to be responsive and knowledgeable. Your confidence in referring clients to us is greatly appreciated. Thank you for your trust and support!
Great communication with buyers .
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you were satisfied with the communication throughout the process. It was a pleasure working with you. Thank you for your feedback!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095