Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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The process was so smooth and very manageabl. Also Ashley's team was very helpful and communicative.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm delighted to hear that the process was smooth and manageable for you. It was a pleasure assisting you, and I'm glad my team was able to provide helpful and communicative support. Thank you for your feedback.
Ashley and her team had great communication with me, and answered all of my questions promptly. Thank you
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had a positive experience with our communication and that all your questions were answered promptly. It was a pleasure working with you. Thank you for your kind words!
All the staff were attentive to our needs..gave excellent advice and also excelled with us getting documents done on time as well as giving vital information Thanks to everyone
This has been an awesome experience.. As a first time buyer
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that your experience as a first-time buyer was awesome. It was a pleasure assisting you, and I'm glad that our team could provide the advice and support you needed. Thank you for your kind words and for choosing Highlands...
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Ashley is heaven sent! Absolutely amazing! My elderly Aunt previously worked with Ashley and she raved so much about her knowledge and patience that I just had to reach out to her. I 1000% trusted her and her wealth of knowledge. She moved...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear about your positive experience, Arnita. It was a pleasure to assist you, and I'm grateful for your trust and kind words. Thank you for choosing to work with me, and please feel free to reach out anytime you need further...
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Constant communication. One thing I disliked was home many people were in contact with me.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that the communication was consistent throughout the process. I understand that having multiple points of contact can be overwhelming, and I appreciate your feedback. Your insights are valuable as we strive to improve our services...
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The clear and concise communication along the whole buying process. I never felt left in the dark or forgotten about!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the communication clear and concise throughout your home buying process. It was a pleasure to assist you, and I'm glad you felt informed and valued every step of the way. Thank you for your kind words and...
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Prompt response when we had questions
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you found my responses prompt when you had questions. It was a pleasure assisting you, and I appreciate your feedback. If there's anything more I can do for you, please don't hesitate to reach out.
Keeping me up to date on progress. Kind and knowledgeable. Quickly to respond to questions and concerns.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you appreciated being kept up to date and found my responses timely and informative. It was a pleasure assisting you, and I'm grateful for your positive feedback.
Ashley is very professional and efficient. She made the process so easy.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the process easy and that my professionalism and efficiency met your expectations. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words, Brenda.
Ashley, Evan, and the entire team were amazing from start to finish. Answered all questions thoroughly and expeditiously.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had a great experience with our team, Stacy. It was a pleasure assisting you, and I'm glad we could address all your questions promptly. Thank you for your kind words and for choosing Highlands Residential Mortgage,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095