Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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For the most part, it was really easy to read through the documents online, and all we had to do was e-sign on the dotted lines. It made closing at the end very quick and painless.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm glad to hear that the online document process was straightforward and helped make your closing experience quick and painless. It was a pleasure assisting you, and I appreciate your feedback.
Ashley and her team, were super helpful answering all of our questions- even on the weekends! They were super helpful and were with us every step of the way!
Hghly recomend them
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you found our team super helpful throughout the process, even during weekends. It was a pleasure to assist you every step of the way. Thank you for your high recommendation!
Very easy to work with, help me get to where I needed to be for the loan to progress forward! Great Lender!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you found the process easy and that I could assist you in progressing with your loan. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance,...
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Ashley and her team were so helpful throughout the entire home buying process. As a first time home buyer, they answered all of my questions and set me up for success from the start!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you felt supported throughout your home buying journey, Joshua. It was a pleasure assisting you and ensuring you were well-prepared as a first-time homebuyer. Thank you for your kind words and trust in our team at...
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Ashley and her team were detailed with every step and constantly communicated the progress with me and our client. The personal service was above what an agent could expect. Highly recommend Ashley!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you had such a positive experience with our team. Providing detailed and personalized service is our goal, and I'm glad we could meet your expectations. Your recommendation means a lot to me. Thank you for your kind...
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Ashley and her team were great at communicating and assisting my buyers with their first home purchase
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you and your buyers had a positive experience with their first home purchase. Clear communication and assistance are our top priorities, and I'm glad we could meet your expectations. Thank you for your kind words.
Ashley was very helpful, walked me through everything that I needed to get my loan approved. Ashley took the time to make sure my credit is where it needed to be and also the loan process went smoothly.
I needed A quick locked in rate while the rates was low for a couple days. They was able to process my paperwork and get me a better rate lock within the drop of interest rates.. saved me thousands of dollars over the next couple years on my...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that we could secure a favorable rate lock for you during the interest rate drop. It was a pleasure assisting you, and I'm glad we could contribute to your savings on your mortgage. Thank you for sharing your experience....
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Ashley and her team were kind, helpful, and responsive, and most importantly, the experience was easy and painless.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you found the experience easy and painless, James. It was a pleasure working with you, and I appreciate your kind words about my team and me. Thank you for choosing Highlands Residential Mortgage, Ltd.
Ashley is brilliant, accessible and kind.
I felt accepted and treated like a person throughout the process - like we mattered.
The team was also great. Kind. Knowledgeable. And helpful.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you felt accepted and valued throughout the process, Liam. It was my pleasure to assist you, and I appreciate your kind words about both myself and the team at Highlands Residential Mortgage. If there's anything more...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095