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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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99%

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Anna is absolutely the best. Her knowledge and understanding of the loan process made this a breeze. Clear and prompt communication, efficency, and unwavering professionalism made this such a smooth loan experience. She is such a blessing in...

Reply from Anna Pitcock

January 16th, 2026 02:22 PM

Sara, I'm really glad to hear that my approach made a positive impact on your experience. It was a pleasure to assist you through the loan process, and I'm pleased to know that the communication and efficiency helped make things smooth for...

Anna made this the most pleasant process for us. We walked into her office very discouraged with our finacial situation, but left excited and ready to buy a home. Anna is our family now and we recommend her to everyone!

Reply from Anna Pitcock

January 8th, 2026 04:37 PM

I appreciate you sharing your experience. It means a lot to me that I could turn things around for you and make the process more pleasant. Knowing that you left feeling excited and ready to buy a home is truly rewarding. Your kind words about...

Anna, is one of the most professional and knowledgeable people I've ever worked with. She gets things done quickly, efficient and effective. Id love to have her on my team.

This year has been nothing but blessing after blessing. My family and I have closed one chapter and opened another, and I’m incredibly grateful for everyone who helped make this possible.Ruoff Mortgage – Anna, thank you so much! I truly appreciate...

Reply from Anna Pitcock, Ruoff Mortgage

December 25th, 2025 02:31 PM

It's truly fulfilling to hear about your positive experience. Supporting you through this process and contributing to the transition of your family's new chapter means a lot to me. I'm pleased that my approach to handling things met your needs...

Anna Pitcock NMLS 651913- Ruoff Mortgage NMLS 141868Thank you so much! I truly appreciate all the support throughout this whole process. I’m so excited for this new chapter and so grateful for how smooth everything went! 💙🏡Hands down, you...

Reply from Anna Pitcock

December 24th, 2025 02:51 PM

Anaca, it's truly rewarding to read your feedback. I'm glad that I could support you through every step, and that my patience and understanding helped ease any anxieties you felt. Ensuring a smooth and timely closing is always a priority, and...

We loved working with Anna! She waa was always available and ready to explain the entire process of our mortgage and becoming a homeowner! We would recommend her to anyone!

Reply from Anna Pitcock

December 8th, 2025 05:26 PM

It was a pleasure working with you, Hailey. I'm glad to hear that my availability and explanations were helpful to you throughout your journey to becoming a homeowner. Your recommendation means a lot to me. If you have any more questions or...

Communication and response time

Reply from Anna Pitcock

November 24th, 2025 04:07 PM

I'm glad to hear that you appreciated the communication and response time, James. It means a lot to me that I could meet your expectations in these areas. If there's anything else I can assist you with, please don't hesitate to reach out.

Excellent communication, clear process, intentional understanding of my situation

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Shanon G

Anna Pitcock was always available...anytime.

Reply from Anna Pitcock

October 30th, 2025 06:23 PM

I'm pleased to know that my availability was helpful to you, Shanon. It's important to me to be there whenever needed. If you have any further questions or require assistance, please feel free to reach out at any time.

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting