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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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I thought Anna was exceptionally great being very detailed with me on everything from what was going on, all the details on everything n keeping me very well informed on stuff. Even when I'd be stumped on something she'd guide me through it...

Reply from Anna Pitcock

October 4th, 2025 02:19 AM

Thank you for the wonderful review, Jeremy. I'm pleased to know that the detailed information and guidance I provided were helpful. It's essential for me to ensure clients are well-informed throughout the process, and I'm glad I could assist...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Chesney W

We couldn’t have asked for a better loan officer than Anna! She’s truly amazing, and we can’t recommend her highly enough!

Anna is in a class of her own! I'm a local Realtor who depends on great lenders like Anna to provide top notch service to my buyers. Anna goes above and beyond with each buyer to make sure they have a clear understanding of all their loan options...

things were fast and i didnt feel comfortable asking questions at times. i just signed a lot of forms i I didn't know what they were . I wish my name was said correctly .

Anna Pitcock and Ruoff mortgage were great to work with. Anna had us in our new home in less than 3 weeks. Communication was out of this world and I would highly recommend using Ruoff Mortgage and Anna and her team.

Reply from Owner

September 22nd, 2025 06:21 PM

So glad I got to be part of this big step with you guys! You made the whole process easy on my end too, and I’m just so happy you’re in your new home. Thanks for trusting me — it means the world coming from a friend.

Anna Picock and the whole team at Ruoff Mortgage were professional, easy to work with and assisted us with every step of the process of purchasing our new home. We couldn't be any happier to have the Ruoff team with us! Thank you, Carlos

Reply from Owner

September 23rd, 2025 03:35 PM

Thank you, Carlos! I loved getting to work with you both and being part of such an exciting time. Seeing you and David so happy in your new home is the best part of what I do. Wishing you lots of great memories there!

Anna was extremely helpful throughout the entire home loan process. As a first timer home buyer, I expected it to be very stressful. Anna was able to make it so easy and stress free by keeping me updated when and where we were at the in process,...

Anna was such a humungous help to us in this process. As a first time home buyer I thought it would be stressful. It was, but not nearly as bad as I thought. She played a big role in making the process so much easier. So very much appreciative...

Reply from Anna Pitcock

September 8th, 2025 04:56 PM

I appreciate your kind words, Samuel. I'm glad I could help ease the process for you as a first-time homebuyer. It's important to me that the experience is as smooth as possible. If you ever have more questions or need further assistance, I'm...

Professional staff, prepared. Excited to work with professionals we know.

Reply from Anna Pitcock

September 5th, 2025 03:41 PM

I'm glad to hear you had a positive experience, Carlos. It's important to me that clients feel confident in the level of professionalism and preparation provided. If there's anything more I can do to assist you in the future, please don't hesitate...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting