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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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Great communication

Reply from Anna Pitcock

January 30th, 2026 09:21 PM

I appreciate your feedback, Sallye. Communication is a priority for me, and I'm glad it met your expectations. If there's anything more I can assist with, please feel free to reach out.

No no no no no no no

Thank you for helping find our forever home! We had a great experience with Anna!

Reply from Owner

January 30th, 2026 04:46 PM

I'm so pleased to hear that you had a great experience, Chelsie. Helping you find your forever home is truly rewarding. If there's anything else you need or any further questions arise, please feel free to reach out.

Anna is great! Easy to talk to and made our experience great!

Reply from Anna Pitcock

January 29th, 2026 04:09 PM

I'm grateful for your kind words, Chelsie. It's encouraging to know that your experience was positive and that you found our interactions comfortable. If you ever need any assistance in the future, please don't hesitate to contact me.

Ms. Pitcock and the whole team knew their business and made the whole process work, even on short notices from me. Thank you.

Reply from Anna Pitcock

January 22nd, 2026 05:21 PM

I'm pleased to hear that the process went smoothly for you, Rebecca. It's important to me to be adaptable and responsive to any timing needs, and I'm glad that you found this approach effective. If you ever need further assistance or have more...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Evan B

Reply from Owner

June 24th, 2024 05:17 PM

Evan, thank you for the perfect rating! I am thrilled to hear you were satisfied with the service you received from me at Ruoff Mortgage. Your satisfaction is a great compliment to our team. Please don't hesitate to reach out if there's anything...

Anna was very knowledgeable about the loan process, very helpful and a very nice person to talk to. she turned my terrible experience with a bank into a great experience. Very fast in telling me information even talked to me about how things...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Taylor N

Reply from Owner

January 19th, 2026 08:40 PM

I appreciate your five-star rating, Taylor. If there's anything more I can assist you with in the future, please don't hesitate to reach out.

Our Loan Officer was very communicative about every step of process and we truly felt she was always there for us, and our needs in this home buying endeavor .

Reply from Anna Pitcock

January 19th, 2026 06:24 PM

Taylor, it’s great to know that you felt supported and informed throughout the home buying process. Being communicative and addressing your needs is important to me, so I'm glad my approach resonated with you. If there's anything more I can...

Anna Pitcock was an amazing communicator, efficient, & did exactly as she promised.

Reply from Anna Pitcock

January 19th, 2026 07:35 PM

Emily, it's good to hear that the experience met your expectations. I aim to provide clear communication and follow through on commitments, so it's rewarding to know that was reflected in your experience. If you need anything else or have future...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting