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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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Anna Pitcock and her team did a fantastic job of coaching us every step the way through on a refinance for our mortgage. This is something that we have been working towards and planning for over two years and we felt like we were in great hands...

Reply from Anna Pitcock

March 16th, 2026 02:43 PM

Michael, I'm grateful for your feedback. It's fulfilling to know that I could help you through the refinancetype time when you needed support, even during your vacation. I always aim to provide clear and comprehensive options to ensure you...

Would recommend 1000%. She knew what was needed upfront and made our closing super simple.

Reply from Owner

March 16th, 2026 08:59 PM

Deb, I appreciate your recommendation. I'm glad to hear that the closing process was straightforward for you. Ensuring everything is prepared in advance is always a priority for me, so I'm pleased you felt the benefits of that approach. If...

She was professional and nice. She walked us through the whole process. She knew what was needed up front which made the closing super simple. Our realtor was impressed and plans to use her in the future. I would recommend Anna 1000%

Reply from Anna Pitcock

March 16th, 2026 03:41 PM

Deborah, I appreciate your kind words and recommendation. I'm pleased to hear that you found the process straightforward and that I could assist in making things easier for you. It's always my goal to provide a clear path and support throughout....

We’ve had the pleasure of working with Anna Pitcock twice now - when she helped us with the initial purchase mortgage and, most recently, with the mortgage refinance. Anna is absolutely amazing - I call her the mortgage ninja. She treated us...

Reply from Owner

March 13th, 2026 10:12 AM

It brings me great satisfaction to know that I could be a part of your journey, Tatsiana. Helping you navigate the mortgage process twice and seeing your dreams come to life is truly rewarding. I aim to make the experience both smooth and enlightening,...

Reply from Anna Pitcock

March 9th, 2026 06:06 PM

Thank you so much for your kind words, Tatsiana. I'm truly touched to hear that your experience was positive and memorable throughout both the initial purchase and refinance. I’m happy to have been able to assist in achieving your dream of...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from X Z

Reply from Owner

March 9th, 2026 07:58 PM

I appreciate the high rating, x. If you need any assistance or have questions in the future, feel free to reach out.

Anna is very flexible and available all the time as my work schedule is crazy. She is also very informative and patient.

Reply from Anna Pitcock

March 6th, 2026 06:24 PM

I appreciate your thoughtful review, Xin. It's important to me to accommodate your schedule and provide the information you need throughout the process. I'm glad my approach was helpful for you. If there's anything else you need or questions...

The entire process was made very simple by our lender and everything was made very clear and straightforwar.

Reply from Anna Pitcock

March 2nd, 2026 06:10 PM

I'm pleased to hear that the process was simple and clear for you, Ethan. Making sure everything is straightforward is a key focus of mine. If you have any further questions or need support in the future, feel free to get in touch.

Every step of the process was easy and quick. Thanks again.

Reply from Anna Pitcock

February 19th, 2026 06:12 PM

It's great to know that the process felt easy and quick for you, Justin. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

Very patient, professional, and understanding.They worked very hard to get the process completed.

Reply from Owner

February 4th, 2026 05:30 PM

Thank you for sharing your experience, Michael. I’m glad to hear that my approach resonated with you. Ensuring a smooth process is important to me, and I'm pleased it was reflected in our work together. If you have any further questions or...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting