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Anna Pitcock, Ruoff Mortgage - Senior Loan Officer | NMLS# 651913 | Ruoff Mortgage NMLS# 141868 in Lexington, KY
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Anna Pitcock, Ruoff Mortgage

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Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

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Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
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5 Star
99%
4 Star
1%
3 Star
0%
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1 Star
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Reviews from Web
  • Encompass
    N
    Nathan J E
    Georgetown, KY
    Posted on November 25th, 2023 02:51 PM
    Buying a home can be stressful, but Ruoff Mortgage company made the loan process simple. Our loan officer, Anna Pitcock, kept in touch several times a week and helped us navigate the types of loans available to us. Ruoff’s Loan Butler app was...
    read more
    Reply from Anna Pitcock
    April 23rd, 2024 02:36 PM
    I'm truly grateful for your feedback, Nathan. It was a pleasure to assist you in finding the perfect mortgage for your dream home. I'm glad to hear you found the Loan Butler app useful and that you appreciated our proactive communication throughout...
    read more
  • Encompass
    D
    Dedra L W
    Leitchfield, KY
    Posted on September 29th, 2023 08:03 PM
    Anna and her assistants were FANTASTIC!!!!!!!! This entire home buying process was smooth and stress free!!!
    Reply from Anna Pitcock
    April 23rd, 2024 02:36 PM
    I'm overjoyed to hear that you had a fantastic experience with us, Dedra. Thank you so much for your kind words and the full 5-star rating. I'm glad to know that we were able to make your home buying process smooth and stress-free. At Ruoff...
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    C
    Curtis P S
    Clarkson, KY
    Posted on September 2nd, 2023 09:10 PM
    Everything was done professionally and easily 10/10 would recommend to any of my friends!
    Reply from Anna Pitcock
    April 23rd, 2024 02:40 PM
    I'm absolutely thrilled to hear about your positive experience, Curtis! It was my pleasure to assist you through the process. Hearing that you would recommend Ruoff Mortgage to your friends is the highest compliment for me. Should you or your...
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  • Encompass
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    Cody S V
    Taylorsville, KY
    Posted on September 2nd, 2023 01:24 AM
    Everything was excellent
    Reply from Anna Pitcock
    April 23rd, 2024 02:41 PM
    I'm thrilled to hear that you found everything excellent, Cody. Your satisfaction is my top priority and I'm glad to have achieved that. Thank you for choosing Ruoff Mortgage and for leaving such a positive review. If you need anything else...
    read more
  • Encompass
    K
    Kaitlyn R S
    Clarkson, KY
    Posted on September 1st, 2023 03:10 PM
    I had a wonderful experience and it was quick and easy! Anytime I had a question it was answered quickly and was very helpful!
    Reply from Anna Pitcock
    April 23rd, 2024 02:38 PM
    I'm thrilled to hear that you had such a positive experience with Ruoff Mortgage, Kaitlyn. Your feedback is greatly appreciated and it was my pleasure to assist you throughout the process. I strive to provide quick and comprehensive responses,...
    read more
  • Encompass
    T
    Tyler T
    Corbin, KY
    Posted on August 29th, 2023 03:11 PM
    Professional and patient
    Reply from Anna Pitcock
    April 23rd, 2024 02:38 PM
    Thank you so much, Tyler, for your feedback. I'm glad to hear you found my services professional and patient. I'm committed to offering the highest level of care to all my clients, and it's rewarding to know that I was able to meet your expectations....
    read more
  • Encompass
    K
    Kathryn E G
    Frankfort, KY
    Posted on August 26th, 2023 03:27 AM
    Anna fought really hard for me and was always able to give me the best deals and work with me as a first time home buyer by going through several loan options and scenarios with me. Everything she did was extremely helpful and she’s really...
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    Reply from Anna Pitcock
    April 23rd, 2024 02:41 PM
    Thank you so much, Kathryn, for your warm review! I'm thrilled to hear that you found our time working together beneficial. It was indeed my pleasure to guide you through each step of your first-time home buying process. Your patience and understanding,...
    read more
  • Encompass
    J
    Joshua H
    Lexington, KY
    Posted on August 10th, 2023 04:06 PM
    Anna was amazing. The best possible person I could have gotten to help me through this process. She was a joy to talk to and really cared about me my kids and our situation. More than just someone trying to close a mortgage. I would definitely...
    read more
    Reply from Anna Pitcock
    April 23rd, 2024 02:42 PM
    Thank you so much for your kind words, Joshua. I'm delighted to hear that you had such a positive experience working with me and the rest of the Ruoff Mortgage team. It was a pleasure assisting you and your family through the process. Your...
    read more
  • Encompass
    B
    Brent J H
    Lexington, KY
    Posted on July 31st, 2023 06:55 PM
    Nothing! The experience was fantastic!
    Reply from Anna Pitcock
    April 23rd, 2024 02:42 PM
    I'm absolutely delighted to hear that you had such a positive experience, Brent! Your satisfaction is my top priority, so it's wonderful to know that our efforts at Ruoff Mortgage met your expectations. Thank you so much for this perfect rating!...
    read more
  • Encompass
    D
    Daniel B B
    Elizabethtown, KY
    Posted on July 28th, 2023 01:11 PM
    Everything was great!!! Anna is the best
    Reply from Anna Pitcock
    April 23rd, 2024 02:43 PM
    It's heartwarming to read your feedback, Daniel! I'm thrilled that you had a great experience with me at Ruoff Mortgage. Your satisfaction is my top priority. I take pride in providing top-tier service to every client, and it's wonderful to...
    read more
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    About
    Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    VA Loans
    Kentucky Housing Corporation Products
    FHA Loans
    USDA Loans
    Residential Mortgage Lending
    Home Financing Consulting
    Jumbo Loans
    Refinancing
    View All
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    Positions
    • Ruoff Mortgage - Senior Mortgage Advisor
      Jan 9th, 2023 - Current
    Memberships
    • Mortgage Bankers Association of the Bluegrass
    • Realtor Community Housing Foundation
    • YPN of the Bluegrass Realtors Association
    • View All
    Addresses and Serving Areas

    Year Started

    2015

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 651913
    • KY - MC327171
    Gallery
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
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    +1
    Achievements
    • Branch Originator of the Year 2023
    • Branch Originator of the Year 2024
    Hobbies
    • Raising chickens
    • Kayaking and anything outdoors
    • Gardening - growing vegetables and flowers
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
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