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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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The whole process from start to finish was very well explained, I received daily updates from my mortgage officer, and the technology used made signing, uploaded documents, etc.., very simple and easy to do. Overall, my experience was amazing!...

Reply from Anna Pitcock

April 23rd, 2024 02:31 PM

I'm truly grateful for your kind words, Bailey. It's delightful to know that the service provided met your expectations and that the technology made the process easier for you. It was my pleasure to guide you through the mortgage process and...

It was very easy and simplified. We were told exactly what to do and when to do it.

Reply from Anna Pitcock

April 23rd, 2024 02:31 PM

I'm delighted to hear that you found the process easy and simplified, Devin. It's always rewarding to know that my guidance was helpful in making your experience with Ruoff Mortgage a smooth one. Thank you for your kind words and your excellent...

Anna was on top of everything! She answered all of our questions as soon as we asked. She informed us of things we didn’t even realize we needed to know. If you don’t know where to start with the home buying process just call Anna and she will...

Reply from Anna Pitcock

April 23rd, 2024 02:31 PM

Thank you so much for the glowing review, Morgan! I'm thrilled to hear that you had such a positive experience with your home buying process. It was my pleasure to be there for you day and night, and to guide you through every step of the way....

Anna was extremely easy to work with and made our home buying process easy and efficient.

Reply from Anna Pitcock

April 23rd, 2024 02:32 PM

I'm absolutely thrilled to hear about your positive experience, Brandon! Ensuring the home buying process is easy and efficient is always a top priority for me at Ruoff Mortgage. Your kind words and 5-star rating are greatly appreciated. Looking...

Anna was always easily reachable, answered our questions, and was super clear about all of our numbers. We loved being able to use Loan Butler and easily access and upload all our documentation- it made this process much more seamless than...

Reply from Anna Pitcock

April 23rd, 2024 02:32 PM

I'm so glad to hear your experience was positive, Samantha! It's wonderful that the Loan Butler tool assisted in making the process seamless for you. I'm always here to ensure that your questions get answered and that everything is clear. Thank...

Outstanding experience. Very glad we went with Anna and Rouff Mortgage.

Reply from Owner

April 23rd, 2024 02:32 PM

I'm overjoyed to hear about your outstanding experience, Donald. It was my pleasure working with you, and I'm glad that you chose Ruoff Mortgage. Your satisfaction is my top priority, and I'm glad I was able to meet your expectations. Thank...

Anna was outstanding! She went above and beyond to help us. She was also really fun. We laughed way more than I expected. It was a great experience. We will tell everyone interested about her and the company.

Reply from Anna Pitcock

April 23rd, 2024 02:39 PM

I'm absolutely thrilled to hear that you had such a positive experience, Donald! It was my pleasure to assist you throughout your mortgage process and infuse a bit of humor along the way. I believe that laughter truly is the best medicine,...

Hands down the best experience with Ruoff! You will not be disappointed! Anna was wonderful!

Reply from Owner

April 23rd, 2024 02:33 PM

I'm truly delighted to hear that your experience with Ruoff Mortgage was positive and satisfying, Tiffany. Your kind words and the 5-star rating mean a lot to me. I'm always here to provide you with the best service possible. Thanks again for...

Anna and her team by far exceeded our expectations with the process of buying and selling our homes. We did not have to worry about anything, it was flawless from our opinion. We 1000% recommend Anna and her team to anyone who is wanting to...

Reply from Anna Pitcock

April 23rd, 2024 02:34 PM

Tiffany, your generous feedback means the world to me and my team at Ruoff Mortgage. We always strive to exceed our clients' expectations and provide a seamless experience, so it's fantastic to hear that we succeeded in achieving this during...

Anna was very helpful and involved in the process, we are very happy with the outcome.

Reply from Anna Pitcock

April 23rd, 2024 02:35 PM

I sincerely appreciate your positive feedback, Daniel! I'm delighted to hear that you are satisfied with the outcome of your mortgage process. Providing hands-on assistance and ensuring a smooth journey for my clients is always my top priority....

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting