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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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Anna was great she was always available to take calls and answer questions and went above and beyond to make sure we got our home.

Reply from Anna Pitcock

May 6th, 2024 05:32 PM

I'm truly grateful for your kind words, Jared! I'm thrilled to hear that my availability and efforts had such a positive impact on your home buying experience. At Ruoff Mortgage, we always strive to go above and beyond for our clients and hearing...

Anna is AMAZING. So detail-oriented, helpful, communicative, kind, fun and hard working. She's a dream to work with. Highly recommend!!!

Reply from Anna Pitcock NMLS 651913- Ruoff Mor...

June 5th, 2024 02:40 PM

Thank you so much for your kind words and the superb rating, Facebook! I'm thrilled to hear you found our time together to be a positive experience. It was my pleasure to assist you and make sure all the details were taken care of. I strive...

Great person to work with, will do whatever she needs to do for you!

Reply from Owner

May 2nd, 2024 02:03 PM

Thank you so much for the great review, Curtis! I am thrilled to hear that you had a positive experience with me at Ruoff Mortgage. I strive to do whatever it takes to ensure my clients are satisfied and it is rewarding to see that reflected...

Kept me up to date on every single mile stone, even the little details.

Reply from Anna Pitcock

May 1st, 2024 04:13 PM

I'm thrilled to hear that you found the level of communication satisfactory, Curtis. Keeping clients informed every step of the way is an integral part of our service at Ruoff Mortgage. Your positive review and the perfect rating mean a lot...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Steven D

Reply from Owner

April 23rd, 2024 02:28 PM

I'm so grateful for your fantastic review, Steven! Your 5-star rating greatly contributes to our growth at Ruoff Mortgage. It's been a pleasure to provide you with the best service. If you have any further needs or questions, don't hesitate...

I would say what I liked the most about the whole experience, was the communication from Anna and the rest of the team. They kept me up-to-date and informed with everything throughout the process with no surprises

Reply from Anna Pitcock

April 23rd, 2024 02:29 PM

I'm so glad to hear that you had a positive experience, Steven! Open and clear communication is something I strive for in all my interactions. It's heartening to know that this approach made your mortgage process straightforward and surprise-free....

Anna, my husband and I can not thank you enough. Anna is amazing!

Reply from Owner

April 17th, 2024 01:51 PM

Thank you for such a wonderful review! I am beyond thrilled to hear that you and your husband had a positive experience. It was truly a pleasure to assist you both. Your kind words have truly made my day. I am here to assist with any future...

Anna is amazing, she kept us informed and made the buying process very easy! Thank you for everything Anna.

Reply from Anna Pitcock

April 23rd, 2024 02:29 PM

I am incredibly grateful for your kind words and five-star review, Tiffany! It was an absolute pleasure to assist you through the buying process. Knowing that I was able to make it easy for you truly warms my heart. At Ruoff Mortgage, we strive...

Anna was beyond great! We have no words. She was so personable, thorough, and just an overall amazing person. She explained the entire process to us and we really did not have surprised or any hiccups through our process. Thank you for making...

Reply from Owner

April 17th, 2024 01:52 PM

Thank you very much, Jenn, for your kind words and the fantastic review! I'm thrilled to hear your experience was so positive. My goal is to make the mortgage process smooth and understandable for everyone, and it sounds like we achieved that...

Reply from Anna Pitcock

April 23rd, 2024 02:30 PM

I’m overjoyed to hear such wonderful feedback, Jennifer! It was my absolute pleasure to guide you through the process and ensure everything went smoothly. Your kind words really made my day. I'm committed to providing the best experience possible...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting