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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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Anna always was quick to respond

Reply from Anna Pitcock, Ruoff Mortgage

July 5th, 2024 01:24 PM

I truly appreciate your kind feedback, Carla. I'm glad I was able to assist you promptly and meet your expectations. It's always my goal to provide the best service possible at Ruoff Mortgage. Thank you for the 5-star rating!

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Brandon W

Reply from Owner

July 2nd, 2024 02:40 PM

Thank you so much for all your kind words. Let us know if we may be of any further assistance to you in the future!

Anna and her team go above and beyond to make sure everything is going smoothly and worked hard to fix things that seemed impossible. She did a wonderful job and helped our family’s dream of owning a home come true!

Reply from Anna Pitcock, Ruoff Mortgage

July 2nd, 2024 02:39 PM

Thank you so much for your kind words, Brandon. I'm delighted to hear that you had such a positive experience with our team at Ruoff Mortgage. We always strive to go the extra mile for our clients, and I'm glad to hear that we were able to...

Anna was incredible to work with! Honest, communicated well, cared about us, and was very thorough!

Reply from Owner

July 1st, 2024 02:45 PM

Thank you so much for your kind words, Niki. I'm so pleased to hear that you found our communications and service to your satisfaction. Your positive feedback means a lot to me and to the whole team at Ruoff Mortgage. It was my pleasure to...

Anna was incredible to work with! Honest, communicated well, cared about us, and was very thorough!

Reply from Anna Pitcock, Ruoff Mortgage

July 1st, 2024 02:46 PM

I'm overjoyed to know that you had such a positive experience working with me, Mary! Your satisfaction is my top priority, so I'm thrilled to hear that my approach resonated with you. I always aim to be thorough and communicative, and your...

Anna was wonderful to work with! She answered all questions, worked through various scenarios for us to give us options and gave us great advice on how to move forward. Her positive and energetic personality was much needed during the stresses...

Reply from Anna Pitcock, Ruoff Mortgage

June 24th, 2024 02:57 PM

Hi Allison,Thank you so much for your thoughtful review and the high rating! I'm thrilled to hear that you appreciated the efforts I put into making sure all your questions were answered and you were provided with several options. I firmly...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Allen B

Reply from Owner

June 10th, 2024 03:40 PM

I'm absolutely thrilled to hear about your positive experience, Allen! A 5-star rating is the highest compliment I can receive. It reinforces my commitment to providing the best service to every client. At Ruoff Mortgage, we strive to make...

Anna was great, and always available to answer our questions even after working hours. Thanks Anna we appreciate you!

Reply from Anna Pitcock, Ruoff Mortgage

June 5th, 2024 02:39 PM

I'm delighted to know that you had a positive experience with me and that I was able to answer your questions, even after hours. It's always my aim to provide the best service possible to clients like you, Alen. Your kind words and the perfect...

Anna was genuine and transparent about the loan process and I appreciated that. She stayed in contact with us regularly and continued to reach out during times where I was unavailable- which I know she did not have to do, but I appreciated...

Reply from Anna Pitcock

June 5th, 2024 02:39 PM

Hi Jodi, thank you so much for the review and rating! It really warms my heart to hear your positive feedback. Being genuine and transparent throughout the loan process is something I value greatly, and I'm glad it made the process less stressful...

Anna was great to work with, quick with responses and patient!

Reply from Anna Pitcock, Ruoff Mortgage

May 21st, 2024 03:41 PM

I'm thrilled to hear that you had such a positive experience, Allison! It was an absolute pleasure to work with you and assist in making the process as quick and smooth as possible. Your satisfaction is important to us at Ruoff Mortgage. Thank...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting