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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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5 Star

99%

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Frequent and thorough communications. Multiple mortgage scenarios were reviewed to make sure I had the best options available to me.

Reply from Anna Pitcock, Ruoff Mortgage

December 20th, 2024 09:30 PM

I'm delighted to hear that you were satisfied with the service I provided. Communication is key in what we do at Ruoff Mortgage, and I always aim to provide comprehensive information to my clients so they can make the best decisions. It's great...

Anna was amazing! Answered every question and helped us figure out what worked for us, not just what we could afford.

Reply from Anna Pitcock, Ruoff Mortgage

December 20th, 2024 09:31 PM

I am thrilled to hear that you had such a positive experience with me at Ruoff Mortgage. It's essential to me that my clients feel fully informed and comfortable with their decisions, so I'm glad I could assist in finding what truly worked...

Anna was always positive and available for all my questions. She was a pleasure to have on my side through the process .

Reply from Anna Pitcock, Ruoff Mortgage

December 20th, 2024 09:31 PM

Thank you so much, Melissa, for your kind words and the high rating. It was a pleasure to be there for you throughout the process, and I'm glad that I could provide the support you needed. Hearing that you felt positive and well-informed is...

From start to close Anna was on the ball and constantly checking in to make sure I understood where we were and what was going on! Whenever I had a question I knew I wouldn't be waiting long for an answer from her. She made the home buying...

Reply from Owner

November 4th, 2024 04:59 PM

Hello Randi, Thank you so much for your feedback! I'm thrilled to hear that you felt supported and informed during the entire home buying process. It is always my goal to make sure my clients fully understand each step and can rely on me for...

Reply from Anna Pitcock, Ruoff Mortgage

November 4th, 2024 05:00 PM

Hi Randi, thank you so much for your incredibly kind words and the 5-star rating! I'm thrilled to hear that you found our home buying process easy and that I could assist in making that happen. It's always my goal to keep my clients informed...

Took the time to explain everything and was just a good experience working with you guys

Reply from Anna Pitcock, Ruoff Mortgage

November 4th, 2024 04:59 PM

I'm delighted to hear that you had a good experience, James. At Ruoff Mortgage, we pride ourselves on ensuring our clients are fully informed throughout their entire process. I'm glad I could contribute to making your mortgage application a...

You guys kept me informed every step of the way. Thank you

Reply from Anna Pitcock, Ruoff Mortgage

September 19th, 2024 06:01 PM

I'm so glad to hear that you appreciated our communication throughout the process, Jennifer! You were such a joy to work with over the past year. Ensuring you're kept informed is a priority for us at Ruoff Mortgage. Thank you for the high rating...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Mike S

Reply from Owner

September 19th, 2024 06:02 PM

Thank you so much for your positive feedback, Mike. It was truly my pleasure to assist you. I'm thrilled to hear that you had a satisfactory experience with me at Ruoff Mortgage. Your 5-star rating means a lot and serves as a great motivation...

Anna was very thorough and helpful along my journey to get everything done for the loan. Her knowledge was great and was always available if I had a question regardless of the time of day.

Reply from Anna Pitcock, Ruoff Mortgage

September 19th, 2024 06:02 PM

Thank you so much for the kind words, Michael! I'm thrilled to hear that you found my service helpful in your journey to secure a loan. I always strive to be available for my clients regardless of the time of day. I'm glad that I could assist...

Anna was knowledgeable, friendly, and a real pleasure to work with. We would absolutely work with her in the future. We highly recommend you to anyone we know and meet. Sincerely, Jeff and Carla

Reply from Anna Pitcock, Ruoff Mortgage

July 8th, 2024 01:07 PM

I'm thrilled to hear that you had such a positive experience working with me. Thank you so much, Jeffrey, for taking the time to share your feedback and for recommending me to others. It was truly a pleasure to assist you. Looking forward to...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting