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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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Information and communication were excellent.

Reply from Anna Pitcock

September 5th, 2025 03:14 PM

Thank you for taking the time to share your feedback, David. I'm glad to hear that the information and communication met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out.

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Amber S

Excellent! Anna is wonderful and our family would like to do business with her in the future!

Reply from Anna Pitcock

September 2nd, 2025 03:25 PM

I'm pleased to hear that you had such a positive experience, Amber. I look forward to the opportunity to work with your family again in the future. If there's anything you need or any questions arise, feel free to reach out. Thank you for your...

Everything went great! We plan to contact Anna again when my daughter is ready to buy a home! She was wonderful!

Reply from Anna Pitcock

August 29th, 2025 03:39 PM

I'm thrilled to hear everything went smoothly, William! It's truly gratifying to know you felt confident enough in my service to consider reaching out again when your daughter is ready to purchase a home. I'm here to make the process as seamless...

Our 2nd time using Anna as our Loan Officer. The 1st time was such a smooth experience, we wouldn’t have it any other way. Great communication, prompt responses, superior dedication and work ethic!

Reply from Anna Pitcock

August 24th, 2025 04:22 AM

I'm really grateful for your continued trust, Justin. It's wonderful to hear that both of your experiences have been so positive. I aim to provide seamless and efficient service, and knowing that the communication and dedication met your expectations...

Great communication

Reply from Anna Pitcock

August 22nd, 2025 03:23 PM

Thank you, Jonathan, for highlighting the communication aspect of your experience! I'm glad I could provide clear and open lines of communication for you. If there's ever anything else I can do to assist or if more questions come up, please...

The entire process . Anna made things so easy & was patient with us since we were buying our first home. We had tons of questions & she was always willing to answer, while going into every little detail with us.

Reply from Anna Pitcock

August 17th, 2025 06:09 PM

I'm so grateful for your kind words, Isaac. It's wonderful to hear that your first home-buying experience was made easier by my efforts. I truly believe in taking the time to answer all questions, no matter how detailed, and it's great to know...

Anna is a pleasure to work with. She is always on top of the game and goes the extra mile to make sure things keep moving forward smoothly.

Reply from Anna Pitcock

August 16th, 2025 10:21 AM

Thank you so much for your thoughtful words, Jeffrey. I'm truly pleased to know that you felt I kept things moving smoothly and went the extra mile for you. It's important to me that my clients have a seamless experience. If there's anything...

This was the second time we worked with Anna.She went above and beyond to make sure everything went smoothly

Reply from Anna Pitcock

August 7th, 2025 07:42 PM

We are thrilled to hear about your positive experience with Anna. It's wonderful to know that she went above and beyond to ensure everything was seamless for you, not just once, but twice. We truly appreciate your continued trust in her ability...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Amber L

Reply from Owner

August 7th, 2025 07:43 PM

Thank you, Amber, for sharing your positive experience with Anna. We're thrilled to hear that she provided you with knowledgeable and seamless service. Keeping our clients informed and at ease is a core value at Ruoff Mortgage, and it's wonderful...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting