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Anna Pitcock, Ruoff Mortgage - Senior Loan Officer | NMLS# 651913 | Ruoff Mortgage NMLS# 141868 in Lexington, KY
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Anna Pitcock, Ruoff Mortgage

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Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

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Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Business Hours
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24 hours(Open now)
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24 hours
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24 hours
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5 Star
99%
4 Star
1%
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Reviews from Web
  • Encompass
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    Amber L L
    Lexington, KY
    Posted on August 1st, 2025 03:03 PM
    Anna is amazing!
    Reply from Anna Pitcock
    August 11th, 2025 03:05 PM
    Thank you, Amber, for such a kind remark! I'm so glad to hear you had a positive experience. If there's anything more I can assist you with or if you have any questions in the future, feel free to reach out. Your feedback truly means a lot...
    read more
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    Robert A R
    Danville, KY
    Posted on July 31st, 2025 03:44 PM
    Very responsive when I had questions. Very transparent with the whole home buying process.
    Reply from Anna Pitcock
    August 10th, 2025 03:45 PM
    I'm glad to know that you found my responsiveness helpful during the home buying process, Robert. Being transparent is important to me, and I'm happy it made a positive impact for you. If you have any more questions or need assistance in the...
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    Kelsey M W
    Lawrenceburg, KY
    Posted on July 28th, 2025 03:13 PM
    Anna was absolutely amazing to work with. She made things go very smoothly and kept us updated along the way.
    Reply from Anna Pitcock
    August 7th, 2025 03:13 PM
    I'm delighted to hear that you found working with me to be a smooth experience, Kelsey. Keeping you updated throughout the process is something I prioritize, so I’m glad it made a positive impact. Thank you for your kind words—they mean a lot...
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    Iverson G
    Lexington, KY
    Posted on July 26th, 2025 03:41 PM
    Just a personable experience, not only was everything done to the hoghest stardard in no time at all. evrything was also communicated well amd effectively but also done with us in mind and putting us first. Very kind folks that have worlds...
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    Reply from Anna Pitcock
    August 5th, 2025 03:42 PM
    Thank you, Iverson, for your thoughtful words. It's wonderful to know that you found the experience personable and that everything was completed to a high standard. Effective communication and putting clients first are priorities I hold dearly,...
    read more
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    Dawn E
    Posted on July 23rd, 2025 11:12 PM
    Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Dawn E
  • Encompass
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    Dawn E
    Berea, KY
    Posted on July 23rd, 2025 11:12 PM
    Anna was the best! She made the whole experience easy. She is very knowledgeable and kept us informed of everything. I would want to work with her again.
    Reply from Anna Pitcock
    August 2nd, 2025 11:12 PM
    It's fantastic to hear that you felt the experience was easy and informative. I always aim to provide the best support possible, and it’s great to know my efforts made a difference for you. Your willingness to work with me again is deeply appreciated....
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    Samantha M S
    Lexington, KY
    Posted on July 17th, 2025 03:03 PM
    communication was excellent! She made the process so smooth, Anna is amazing at her job!
    Reply from Anna Pitcock
    July 27th, 2025 03:04 PM
    I'm so pleased to hear that you felt the communication was excellent and the process smooth. It's wonderful to know that you think I am doing a great job. Your feedback means a lot, and I'm grateful for your kind words. If there's anything...
    read more
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    Lou A C
    Lexington, KY
    Posted on July 8th, 2025 11:33 PM
    Anna was very accomadating through the entire process. She was very willing to answer questions that had been answered previously. Her attitude and upbeat personality was so refreshing. We felt taken care of even though we were not buying an...
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    A G U
    Posted on June 26th, 2025 05:55 PM
    Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from A G U
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    Rodney K
    Lexington, KY
    Posted on June 26th, 2025 05:55 PM
    Anna's personalized service made the entire process easy and she also made it fun. I could talk about chickens with her all day. She is a real asset to the organization.
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    About
    Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    VA Loans
    Kentucky Housing Corporation Products
    FHA Loans
    USDA Loans
    Residential Mortgage Lending
    Home Financing Consulting
    Jumbo Loans
    Refinancing
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    Positions
    • Ruoff Mortgage - Senior Mortgage Advisor
      Jan 9th, 2023 - Current
    Memberships
    • Mortgage Bankers Association of the Bluegrass
    • Realtor Community Housing Foundation
    • YPN of the Bluegrass Realtors Association
    • View All
    Addresses and Serving Areas

    Year Started

    2015

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 651913
    • KY - MC327171
    Gallery
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
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    Anna Pitcock, Ruoff Mortgage - Gallery Photo
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    Achievements
    • Branch Originator of the Year 2023
    • Branch Originator of the Year 2024
    Hobbies
    • Raising chickens
    • Kayaking and anything outdoors
    • Gardening - growing vegetables and flowers
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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