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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991
University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Amy was amazing! She kept us up to date and was always open to explain processes in multiple ways so we were confident moving forward.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear such positive feedback, Rachael! It was truly a pleasure assisting you. Keeping you updated and ensuring you felt confident every step of the way was my top priority. Hearing that you had such a positive experience is the...
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Amy was wonderful to work with! Very organized and responsive, also made the whole process easy!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience, Jacob! Making the process easy and staying organized is something I strive for in all my interactions. Your feedback is greatly appreciated and serves as a great motivator to keep...
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Amy made it a super great and easy process!!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had a great experience with your mortgage process, Ansley! It was my pleasure to make it as easy and straightforward as possible for you. Thank you so much for your 5-star review. Looking forward to any future...
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Amy and her team did everything great given the time constraints in our situation.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm truly grateful for your positive feedback, Laurence. It was a pleasure to help you navigate through your situation within the time constraints. Our team at Ruoff Mortgage always strives to provide the best service possible. We look forward...
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Nothing towards Ruoff Mortgage but the the company we went through to refinance our home was unprofessional throughout the whole process. Goggans Stutzman did not greet us when we came in, the company did not wire our check that we voiced to...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for taking the time to leave a review. While I'm glad to hear that your feedback is not directed towards Ruoff Mortgage specifically, I'm still disappointed that your journey with the closing attorney wasn't as smooth as it should...
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I have had the pleasure of working with Ms. Amy not once, but twice on two different homes. I knew the second I found out she was licensed in another state that I would be using her. From the first encounter years ago, to our current day, she...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Steven, Thank you so much for the glowing review and the perfect rating! I'm absolutely thrilled to hear your positive feedback. Helping clients like you in their homeownership journey and making the process as easy as possible is always...
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Honest and transparent in terms of cost/fees. Dependable and easy going.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your feedback, Maria. I'm pleased to know that you found the cost/fees to be transparent and the process to be dependable and easy going. I always strive to provide the best possible service to my clients. I'm glad to...
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The welcoming and friendly atmosphere showed you cared about your clients.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind review, Patrick! We strive to make Ruoff Mortgage a welcoming place for everyone, and I'm thrilled to hear that you felt we achieved that. It's always our aim to show each of our clients how much we care, and...
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Everything was very timely and I was never in the dark with anything involved in the home buying process. Very professional and knowledgeable. Greatly appreciated their expertise throughout!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for your kind words and 5 star rating, Robert! I'm elated to hear that you found the home buying process timely and informative. Providing professional and knowledgeable service is always our goal at Ruoff Mortgage. Your appreciation...
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Not a single thing
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you, Charles, for your perfect rating. It's great to hear that your experience with me at Ruoff Mortgage was satisfactory. If there's anything else you need or any other questions you have in the future, don't hesitate to reach out. Thanks...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004
Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Gallery
Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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