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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991
University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
From the beginning of the loan process, Amy and the team were phenomenal the whole way. Never had and lapse in communication, they were very helpful and professional at all times. 10/10 highly recommend.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind words, Merik. We're thrilled to hear that you found our communication and professionalism to be top-notch throughout your loan process. Your recommendation means a lot to us. Looking forward to assisting you...
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Amy and Tamia were excellent in all areas at all times. They were professional yet relatable and friendly. I loved working with them!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear such positive feedback, Kristin! It was an absolute pleasure working with you as well. Your kind words truly mean the world to both Tamia and me. We always aim to maintain professionalism while ensuring that our clients...
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Amy and Tamia were absolutely incredible to work with! They were always available and made sure I knew exactly what I needed to do to finish my mortgage!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Luke, we're thrilled to hear that you had an incredible experience with us! We truly value your business. It was our pleasure to assist you every step of the way, making sure you were fully informed and comfortable throughout the mortgage...
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Listened to my needs. Found exactly what I was looking for.
Followed up frequently. Kept me informed every step of the way.
Thank you!!!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thanks for the fantastic review, Karen! I'm thrilled to hear that you had such a positive experience with us here at Ruoff Mortgage. It was a pleasure to assist with your mortgage needs, and I'm glad I could help find exactly what you were...
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Amy and Tamia were the extremely knowledgeable, professional, and kind throughout our home buying process. We are very grateful to have worked with them!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much, Jessica, for the high rating and positive feedback. I'm thrilled to hear that you had a great experience with us. Tamia and I genuinely enjoyed working with you on your home buying journey and we're so glad that we could...
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Amy is hands down the best loan officer we have ever worked with. Thank you for such a hassle-free experience.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm absolutely delighted to hear that your experience was hassle-free, Paul! It's always my goal to make the loan process as simple and straightforward as possible for my clients. Your feedback is truly appreciated and it was a pleasure working...
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The way in which my team helped me was very comforting and everyone was so patient and kind.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had a positive experience with our team, Chellsia! Providing comfort, patience, and kindness is always our goal and it's wonderful to receive feedback that we're hitting the mark. Thank you for taking the time...
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Amy was amazing! We were remote buyers and we didn’t have much information other than what she was providing. She was a life saver helping keep our anxiety of the process at bay.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind words, Jonathan. I'm delighted to hear that you had a positive experience with our remote buying process. Here at Ruoff Mortgage, we always strive to provide the best service for our clients and alleviate any...
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My whole experience from beginning to end was wonderful. Everyone was really professional, and answered every question that I had in more than a timely manner. I was more than pleased with my experience.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that your experience was wonderful, Sandra! Your satisfaction is my number one priority, so I'm glad I could provide timely responses and professional service throughout your mortgage process. I'm delighted that you were...
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Amy was amazing from the start. She explained every detail of the loan process and encouraged me to contact her with any questions. Her team ( Tamia) was also warm and welcoming to any questions. Amy knew my concerns and often asked "Do you...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind words, Pamela. I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. It's always our goal to provide a clear and comprehensive understanding of the loan process. I'm glad to...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004
Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Gallery
Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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