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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thank you Amy for making buying a home a smooth process for us and taking such good care of us! She kept us informed and took the time to make sure all our questions were answered! Thank you again! We love our gifts so thoughtful and couldn’t...
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Reply from Owner
May 18th, 2024 02:10 AM
Thank you so much for your kind words, Christina. I'm thrilled that you found the home buying process smooth with me and that you felt well cared for. It's my top priority to keep my clients informed and answer any questions that come up. I'm...
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Amy and Rolanda are awesome to work with. They were so helpful. They took the time to keep us updated and informed through the whole process!We are happy to be in our new home. We will treasure our gifts in our new home as a part of this moment...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Christina, I'm absolutely thrilled to hear that you had a great experience with me and Rolanda. We strive to keep our clients informed and comfortable throughout the entire process, so knowing that we succeeded in doing so for you is incredibly...
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Constant reassurance!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so glad to hear that you felt reassured throughout the process, Nicholas! Your feedback and 5-star rating mean a lot to me. I strive to provide the best service to my clients at Ruoff Mortgage. Feel free to reach out if you need anything...
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Amy was pleasant throughout the entire process. Her responses were timely which made the process go by so fast. She was very insightful and made sure I didn’t feel blindsided by anything. Keep up the great work!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind words, Ashlee. I'm thrilled to hear how smoothly your mortgage process went and that you appreciated the prompt communication. I strive to keep my clients informed and prepared every step of the way. Your feedback...
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Awesome experience all the way around. I would definitely recommend Ruoff.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage, Jacob! Thank you for taking the time to leave this review and for the stellar rating. Your recommendation means a lot to me. If you ever need additional...
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Amy is a great communicator and answered all of my questions.
Reply from Owner
May 18th, 2024 02:14 AM
I'm so glad to hear that you had a positive experience, Madilyn. It's really important to me that all of your questions are answered and that you feel comfortable with the mortgage process. Thank you for your kind words and the excellent rating....
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Amy had great communication and answered all of my questions!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so glad to hear that you found my communication helpful, Madilyn! Answering your questions and making sure you're well-informed is of utmost importance to me. I'm pleased to see this reflected in your rating and review. Your feedback is...
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Amy and her team were extremely helpful and knowledgeable. They not only helped us understand the buying process they educated us on credit, finance, and all additional information that goes along with purchasing a home. They helped us be smart...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience with us, Samantha. It's always our mission to make the home buying process as informative and seamless as possible. We're glad that we could help you become a knowledgeable and smart...
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I feel extremely fortunate to have such a great team that worked hard for my family and I. This was a great learning experience and everything was made easy for us! Everything exceeded expectations!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you felt well taken care of, Trenton. Making the mortgage process smooth and easy is always our goal at Ruoff Mortgage. Your kind words mean a lot to me and the entire team. It was truly a pleasure helping you and...
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Communication was a big deal and Amy went above and beyond for us in such a short little time.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so pleased to hear that you found our communication effective and timely, Julian. It's always my goal to go above and beyond for my clients. Your positive feedback is greatly appreciated and it was a pleasure to work with you on your mortgage...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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