Amy Helmen, Ruoff Mortgage

Name: Ruoff Mortgage - South Bend
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-574-220-1702
Rating: 4.99

Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

Ruoff Mortgage - South Bend

4.99

(133)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 220-1702

South Bend, IN

https://www.ruoff.com/AmyHelmen

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closed

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closed

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9 AM to 5 PM

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4.99

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Amy and Pam were an amazing team. They were very professional and quick to respond to any concerns. They made the process very easy and the kiddos loved them.

Reply from Owner

March 28th, 2026 10:58 AM

Khayla, it’s gratifying to know that you found my collaboration with Pam to be smooth and professional. I'm pleased we could address your concerns promptly and make the process straightforward for you. Thank you for sharing such positive feedback....

Amy was amazing to work with. She was on top of things and very helpful.

Reply from Amy Helmen, Ruoff Mortgage

March 17th, 2026 05:18 PM

You and Khayla were such a pleasure to work with. Wishing you many happy years in your new home!

Amy Helmen is the best loan officer in town! She is extremely knowledgeable about her profession and very clearly cares for her clients. She always showed patience with my high maintenance needs and kept me informed along the way and solved...

Reply from Owner

March 17th, 2026 10:22 AM

Amy, it’s heartening to receive such generous feedback. I'm glad that my knowledge and dedication made a positive impact on your experience. Having the opportunity to assist you with patience and resolve any issues proactively was important...

It is clear that Amy Helmen is extremely knowledgeable in her profession and actually cares for her clients. MANY times I kept her on the phone about 10 times longer than I should have asking loads of questions and she always showed patience...

Reply from Amy Helmen, Ruoff Mortgage

March 9th, 2026 07:35 PM

I really appreciate your positive feedback, Amy. No matter how many questions you had I was happy to talk through every scenario and then some. Helping clients like you is what I enjoy most!

Amy was helpful and knowledgeable! We really appreciated working with her

Reply from Amy Helmen, Ruoff Mortgage

March 6th, 2026 04:22 PM

I genuinely appreciated the opportunity to work with you and Alan. Wishing you many happy years in your new home! If you have any questions or need anything in the future, please don't hesitate to reach out.

Amy was always upfront about the process, available when needed and was conscientious about my work schedule when reaching out. Great experience working with her for the second time.

Reply from Amy Helmen, Ruoff Mortgage

February 13th, 2026 03:36 PM

Your responsiveness and communication made the process go smoothly Antonio. It was a pleasure working with you again and if you need anything in the future I am happy to assist.

Great communication

Reply from Amy Helmen, Ruoff Mortgage

January 29th, 2026 03:43 PM

Soneka, I appreciate your feedback on the communication. It was a pleasure working with you, and I'm glad to hear it met your expectations. If there's anything else I can assist you with, please feel free to reach out.

Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Jacob F

Reply from Owner

January 30th, 2026 12:34 AM

I'm grateful for your positive rating, Jacob. If there's anything more I can do for you, please don't hesitate to reach out.

Cannot speak highly enough about Amy. Already reccommended her to some family in town. I told her many times throughout the process how much i appreciated her help.

Reply from Amy Helmen, Ruoff Mortgage

January 22nd, 2026 07:33 PM

I'm grateful for the trust you've shown by recommending me, Jacob. It was my pleasure to guide you and Abby through the process, and I appreciate all the kind words you've shared. You know I am still here to assist with anything that comes...

Amy was incredibly kind and understanding with this as my first home buying experience. I was kept very informed about where we were in the process.

Reply from Amy Helmen, Ruoff Mortgage

January 5th, 2026 08:11 PM

It was so nice working with you and I'm glad I could help guide you through the process, Bethany. Happy you are reducing your commute time especially in the winter. Please reach out if there is anything else I can help with.

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About

Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

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Addresses and Serving Areas

Primary Serving Area