Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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9 AM to 5 PM
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Reviews from Web
Amy was awesome! She made the process very smooth and was available 24/7 which made my purchase possible.
Reply from Amy Helmen, Ruoff Mortgage
June 16th, 2026 03:48 PM
Congratulations on your home purchase Meghan! I was so happy to help you achieve your home purchasing goal. You were fantastic to work with!
Amy was very helpful in thevwhole process.
Reply from Amy Helmen, Ruoff Mortgage
May 27th, 2026 03:59 PM
Thank you for your feedback Arlene. It was really nice working with you and I am so excited for your move!
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Troy T
Reply from Owner
June 8th, 2026 04:42 PM
Troy, I appreciate your positive rating. Thank you for your support!
Amy true professional thru and thru
Reply from Amy Helmen, Ruoff Mortgage
May 26th, 2026 05:25 PM
It was truly a pleasure working with you Troy! Good thing the move isn't too far away as we know there is a lot of packing to do. Please do not hesitate to reach out if there is anything else I can assist with.
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Bryon W
Reply from Owner
June 1st, 2026 01:28 PM
Bryon, thank you for the perfect rating! I'm glad to know that you had a positive experience with Ruoff Mortgage.
Quick communication
Your peop made the difference!
Reply from Amy Helmen
May 21st, 2026 03:15 PM
Justin, I'm happy to hear that our team made a positive difference for you. Your feedback is appreciated, and I'm grateful for your kind words.
We had the absolute best experience with our lender! She is incredibly efficient, responsive, and made the entire process feel so smooth and stress-free. She kept us informed every step of the way, always making sure we knew exactly what was...
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Reply from Owner
May 11th, 2026 09:07 PM
KeiOnna, I'm grateful to hear about your positive experience. It's nice to know that my efficiency and communication helped make the process smooth and stress-free for you. Your kind words mean a lot, and I'm thankful for the recommendation....
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We had the absolute best experience with our lender! She is incredibly efficient, responsive, and made the entire process feel so smooth and stress-free. She kept us informed every step of the way, always making sure we knew exactly what was...
read more
Reply from Amy Helmen, Ruoff Mortgage
May 1st, 2026 01:47 PM
I'm really grateful to have worked with you and your family! It was my pleasure to assist getting you into your new home. I am also happy to hear the process was stress-free and I thank you for your kind words and recommendation!
Amy handled everything professionally and made me feel heard and not judged. She even followed up after the documents were signed
Reply from Amy Helmen, Ruoff Mortgage
March 25th, 2026 07:07 PM
I appreciate your feedback Angel. I'm glad to hear that I was able to make you feel heard and provide a non-judgmental experience. Happy to follow up on anything else you need. It was so nice working with you!
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
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Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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