Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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Amy was fantastic. Quick to reply and always had the answers to my questions.
Reply from Amy Helmen, Ruoff Mortgage
December 8th, 2025 05:35 PM
I'm glad to know you had such a smooth experience working with me, Craig. If only I could have done something about the weather for your move! If you have any further questions or need assistance in the future, I'm here to help.
Made everything easy thanks
Reply from Amy Helmen, Ruoff Mortgage
November 3rd, 2025 08:04 PM
Thank you for the great communication throughout the process Keith. Good to know that everything was easy :) I hope there are plenty of fishing days ahead at your new home.
Amy was great to work with- she answered all of my questions with competence and patience, and was always quick to respond. Thank you for your help, Amy!!
Reply from Amy Helmen, Ruoff Mortgage
October 22nd, 2025 05:26 PM
I appreciate your feedback, Laura. It was truly a pleasure working with you and I'm glad I could answer your questions. If you have any more questions in the future, feel free to reach out. I am always here to help. Enjoy your new home!
Amy was genuinely a pleasure to work with, she went above and beyond every step of the way to help my husband and I get our loan. No matter what obstacles came our way Amy was there to help us navigate them and successfully got us into our...
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Reply from Amy Helmen, Ruoff Mortgage
October 22nd, 2025 04:14 PM
It was such a delight to work with you and Emily. We navigated the challenges together and made it even with the government shut down! Welcome to the area and if there is anything else I can do for you in the future, please do not hesitate...
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Super personable and easy to work with!
Reply from Amy Helmen, Ruoff Mortgage
October 1st, 2025 05:23 PM
Izzy you sure made this a smooth process! I really enjoyed working with you and looking forward to the next time.
Aaaaaaaaaas
Reply from Amy Helmen, Ruoff Mortgage
September 29th, 2025 02:12 PM
It was a pleasure working with you and Megan. Wishing you many happy years in your new home! If there is anything else I can help with. please reach out anytime.
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Kristen E
Amy was always very patient and kind. She always explained everything very clearly and found the best way to use the seller concessions to to get me the best deal.
Reply from Amy Helmen, Ruoff Mortgage
September 11th, 2025 06:34 PM
Thank you Kristen. I'm glad my explanations were clear and that we were able to maximize the seller concessions to you benefit. Welcome to the area! If there's anything else you need, please don't hesitate to reach out.
Amy was all around the best.If I didn't understand domething something , she had no problem explaining it to me. I would highky recommend Amy 100%.
Reply from Amy Helmen, Ruoff Mortgage
August 15th, 2025 03:28 PM
Thank you for the kind words Lisa. It was truly my pleasure working with you on the purchase of your first home. Please feel free to reach out anytime as I am always here to help.
Amy was amazing to work with and is a good person.
Reply from Amy Helmen, Ruoff Mortgage
August 14th, 2025 05:49 PM
I'm delighted to know that you had such a positive experience working with me. Thank you for your kind words, Devin. Being recognized as a good person and having the chance to assist you means a lot to me. If there's anything else I can do...
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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