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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Although our experience took quite a long time, Alona worked tirelessly to get us to closing. Our realtor also enjoyed working with her. I highly recommend Alona and Guild Mortgage!
Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:27 PM
I'm grateful for your recommendation, Adam. It's great to know that, despite the long process, my efforts helped you reach the closing successfully. I'm also pleased to hear that your realtor had a positive experience working together. If you...
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Alona went above and beyond our expectation.
Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:28 PM
I'm grateful for your kind words, Francesco. Going above and beyond for my clients is something I strive for with each transaction. If there's anything else you need now or in the future, please don't hesitate to reach out.
Alona was amazing in dealing with all of the circumstances around our loan. She kept us informed every step of the way and answered any questions we had. We lived working with her.
Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:28 PM
It was a pleasure working with you, Emily. I'm glad to hear that I could assist effectively with your loan and keep you informed throughout the process. If you have any further questions or need help in the future, please don't hesitate to...
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Helped me through everything I needed and was with me throughout the whole process of getting my home if I had any questions everyone was there to help me. And I really do appreciate everything that everyone did to help me with everything I...
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:29 PM
I'm truly glad to hear that you felt supported throughout your home buying journey, Kristina. Assisting with your questions and needs is always my goal, and I'm pleased to know that you received the help you required. If there's anything else...
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Alona is an amazing lender and so easy to work with. I would recommend all my clients to use her!!
Reply from Owner
January 29th, 2026 07:30 PM
I appreciate your positive rating, Jennifer. If you have any feedback or questions in the future, please feel free to get in touch.
I’ve worked with many lenders, but Alona truly stands out. As a real estate agent, I need partners who can navigate complex situations, and Alona exceeded every expectation. She was incredibly knowledgeable and suggested creative financing...
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:30 PM
Thank you for the kind words, Jennifer. Collaborating with real estate agents like you to find effective solutions is a key part of what I do. I'm glad to know that my approach met your needs and brought innovative strategies to the table for...
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Alona is very knowledgeable and takes good care of her clients.
Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:31 PM
I appreciate your kind words, Sue. It’s important to me to provide the knowledge and care needed to guide my clients through the process. If there’s anything more I can do for you, please don’t hesitate to let me know.
Alona and her entire staff go above and beyond to help their clients get to the closing table. Very professional!
Reply from Alona Hayes
January 19th, 2026 05:50 PM
I'm pleased to know that you appreciated the support from my team and me, Brenda. Ensuring a smooth path to the closing table is always a priority, and professionalism is at the core of our service. If you need any further assistance in the...
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Alona was the best ! She will go above and beyond for you and will make you laugh throughout a trying experience. She is one in a million in this crazy world we live in because she stays positive no how hard it gets!
Reply from Owner
January 29th, 2026 07:32 PM
I'm grateful for your kind words, Lanie. It's important to me to not only help you through the process but to also bring a bit of positivity along the way. If there's anything else I can assist you with in the future, don't hesitate to reach...
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Alona Hayes was outstanding. I feel she went above and beyond on her duties. And was always willing to answer all the dumb questions we had. She answered emails and even text promptly. And always with a smile. We had several hurdles in the...
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Reply from Guild Mortgage - Alona Hayes
December 17th, 2025 04:31 PM
I'm glad to hear that I could help ease the process for you, Karla. It's important to me that you felt supported, no matter the questions you had. Navigating those hurdles together, and keeping the experience positive with some laughter along...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery
Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.