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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Alona has went above and beyond with both home purchases Ive made! Highly recommend her and her team!
Reply from Alona Hayes
March 2nd, 2026 05:44 PM
I'm grateful for your recommendation, Stormie. Knowing that I could assist you effectively with both of your home purchases means a lot. If there's anything more I can do for you in the future, please feel free to reach out.
Working with Alona, her team, and Guild Mortgage was an amazing experience. Their communication was clear and consistent, and they took the time to thoroughly explain every part of the loan process so we always felt informed and confident.As...
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Reply from Alona Hayes
February 23rd, 2026 08:12 PM
I'm genuinely pleased to hear about your positive experience, Shelby. It's important to me that every step of the loan process is as clear and informative as possible, especially when purchasing a home like yours. Your kind words about our...
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Alona is extremely professional and an absolute pleasure to work with. Her communication is always clear, timely, and thorough, which makes the entire process smooth and stress free. She truly cares about her clients and goes above and beyond...
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Reply from Alona Hayes
February 23rd, 2026 03:48 PM
Thank you for sharing your experience, Terry. Hearing that the process was smooth and stress-free is truly validating. I strive to ensure each client feels supported, so your kind words mean a lot. If you ever need assistance again, I'm here...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Pam K
Reply from Owner
April 1st, 2026 02:37 PM
I appreciate your positive rating, Pam. If there's anything else I can assist with, please feel free to reach out.
rea communication through the whole transaction. Alona explained to the customers very plainly the different types of loans that were available!
Reply from Guild Mortgage - Alona Hayes
April 1st, 2026 02:38 PM
I'm pleased to hear that the communication met your expectations, Pamela. I strive to make sure every client feels informed about their options. If you have any further questions or need additional assistance, please feel free to reach out.
Great communication and easy transactoin!
Reply from Alona Hayes
February 10th, 2026 03:26 PM
I'm glad to hear that the communication and transaction process was smooth for you, Hana. If you have any more questions or need assistance in the future, I'm here to help.
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Scott K
Reply from Owner
January 29th, 2026 07:25 PM
I appreciate your positive rating, Scott. Thank you for choosing to work with me at Guild Mortgage. If you have any future questions or need assistance, please feel free to reach out.
The communication was fantastic and always availible through phone, email and text. I can't say enough about the amzing people that make up this office. I had begun my process in early December and had questions through the holidays, most places...
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:26 PM
Scott, I'm truly grateful for your thoughtful review. It means a lot to know that my efforts to assist you during the holidays and ensure open communication made a positive impact on your experience. I was pleased to be there on your closing...
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Alona is FANTASTIC! Highly recommend!!
Reply from Owner
January 29th, 2026 07:26 PM
It's wonderful to hear your enthusiastic feedback, Kelly. I'm glad that you had such a positive experience. Your recommendation means a lot to me. If there's anything else I can do for you, please don't hesitate to reach out.
Alona was absolutely fantastic! She was on top of everything. When we hit a snag, she came through with a back-up plan for us and saved our purchase! I can confidently say that we could not have made this happen without her knowledge and expertise....
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:27 PM
I'm grateful for your kind words, Kelly. It’s fulfilling to hear that my efforts had such a positive impact on your home purchase journey. Providing solutions and ensuring everything stays on track is always my goal. I am pleased to know you'll...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery
Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.