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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM
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Reviews from Web
Alona had great communication skills and made everything super easy for us to understand, the level of customer service made first time home buying easy.
Alona was respectful and pleasant to talk to very knowledgeable and worked hard to get the deal completed.
Reply from Guild Mortgage - Alona Hayes
September 16th, 2026 07:22 PM
Rocky, I appreciate your kind words. I'm glad to hear that you found me respectful and knowledgeable while working hard to get the deal completed. It was a pleasure assisting you at Guild Mortgage.
Alona and the team always provide great experience, very knowledgeable and you can always talk to someone . I have recommended many clients to Alona
Reply from Alona Hayes
September 16th, 2026 07:23 PM
I'm grateful for your trust and recommendations, Katy. It's wonderful to know that you find our team at Guild Mortgage knowledgeable and approachable. If you ever have more clients who need assistance, I'm always here to help.
Alona did a great job working everything that was needed to get me approved, and even final closing cost came in little lower than the estimated closing cost.
Reply from Guild Mortgage - Alona Hayes
September 14th, 2026 06:49 PM
Eden, I'm happy to hear that everything went smoothly with your approval and that the final closing costs were favorable. If you have any more questions or need assistance in the future, feel free to reach out.
Communication and Closing on time.
Reply from Guild Mortgage - Alona Hayes
September 14th, 2026 06:49 PM
Peggy, I'm grateful for your feedback. It's wonderful to know that communication and closing on time met your expectations. If you have any more questions or need assistance, feel free to reach out.
Alona hayes was great! she communicates well, which is what we as agents are after!
Reply from Guild Mortgage - Alona Hayes
September 10th, 2026 04:22 PM
Debbie, thank you for your kind words. I'm happy to hear that my communication met your expectations as an agent. Looking forward to our next adventure together!
Alona was awesome ! She kept me informed from the prequal all the way through closing! Alona was timely in responding to anything I may have asked of her
Reply from Guild Mortgage - Alona Hayes
September 10th, 2026 04:23 PM
Dequante, I appreciate your kind words. I'm happy to hear that you felt well-informed throughout the process and that my responses were timely. If you have any further questions or need assistance, please feel free to reach out.
Thank you for everything you did!!
Reply from Guild Mortgage - Alona Hayes
September 10th, 2026 04:22 PM
Thank you so much for trusting me and my team to help GET YOU HOME!! Keep us in mind for the future!
Alona went out of her way to make everything work.
Reply from Alona Hayes
August 31st, 2026 06:14 PM
Paul, thank you for your kind words. I'm pleased to hear that I could help make everything work smoothly for you. If there's anything else I can assist with, please let me know.
The loan officer and real estate agent helped us a lot and worked in between our busy work schedules .
Reply from Alona Hayes
August 28th, 2026 07:37 PM
Michael, I appreciate you sharing your experience. I'm glad to hear that we could accommodate your busy work schedules and assist you effectively. If there's anything more I can do for you, please feel free to reach out.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
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Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.