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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Alona always answers EVERY TIME! She is top notch! Customer Service at its Finest!
Reply from Alona Hayes
November 19th, 2025 08:22 PM
I'm grateful for your kind words, Venessa. It's rewarding to know that my efforts in customer service have made a difference for you. If you need any further assistance or have questions in the future, feel free to contact me anytime.
Because you (Alona Hayes) makes an extra effort in getting someone qualified. And in a timely manner
Reply from Guild Mortgage - Alona Hayes
November 20th, 2025 08:17 PM
We work incredibly hard to ensure our borrowers are taken care of! Thank you for the kind words.
When you need help, Alona is there, aphone call away. And she provides the information needed in a timely manner.
Reply from Guild Mortgage - Alona Hayes
November 20th, 2025 08:17 PM
It's good to know that my support and timely information have been helpful to you, Dennis. Should you have any more questions or need further assistance, please don't hesitate to give me a call.
Very helpful people. Everyone was so helpful with stuff I didn't understand. I was confused at first but they all helped me through it all. They all were very nice about everything. I would recommend them to everyone.
Reply from Owner
November 20th, 2025 08:18 PM
I'm pleased to hear that the assistance you received helped clarify any confusion, James. It's important to me that all your questions were addressed with kindness. If you ever need more information or further assistance, you're welcome to...
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Everyone was so helpful with stuff I didn't understand. I was confused at first but they all helped me through it all. They all were very nice about everything. I would recommend them to everyone.
Reply from Alona Hayes
November 12th, 2025 01:51 PM
It's wonderful to hear that you felt supported throughout the process, James. I'm glad my team could help clarify any confusion you experienced. If you ever have more questions or need further assistance, please feel free to reach out. Thank...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Jojo
Reply from Owner
November 20th, 2025 08:18 PM
Thank you!
I was able to get a mortgage.
Reply from Alona Hayes
November 10th, 2025 02:22 PM
I'm pleased to hear that you were able to secure a mortgage, Jolene. If you have any questions or need further assistance, please don't hesitate to reach out.
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Reply from Alona Hayes
November 10th, 2025 07:31 PM
Thank you for the high rating, Rl. If there's anything more you'd like to share or discuss about your experience, please feel free to reach out.
They worked with us so well ! we were first time homebuyers and they helped us throught the whole proces!
Reply from Guild Mortgage - Alona Hayes
October 22nd, 2025 07:36 PM
We are so excited for you! Thank you so much for trusting us and letting us educate you throughout your homebuying experience. We look forward to working with you again in the future. We are always here to answers any questions you may have!...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Chalmers S
Reply from Owner
October 22nd, 2025 07:36 PM
Thank you for the 5-star review!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery
Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.