

Top 5%
Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
My wife handled all the particulars but I received all the emails and was well aware of your due diligence in all matters concerning the process .
Reply from Alona Hayes
October 13th, 2025 05:46 PM
It's great to know that you were kept informed throughout the process, Charlmers. I strive to ensure transparency and attention to detail in every step. If there's anything more you or your wife need from me, please let me know.
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Nelson M
This one was a challenging sale due to some buyer issues. Together, we all worked through, and Alona never gave up. She was consistently updating me and the buyers; she even went out of her way to take the docs to their house to get signatures....
read more
Reply from Alona Hayes
September 29th, 2025 10:14 PM
Nelson, I appreciate your kind words and am grateful for the opportunity to assist with this challenging sale. I'm glad we could navigate through the hurdles together and achieve the needed results. It's part of my commitment to ensure everything...
read more
Alona was a blessing to work with and made my clients home owner dreams a reality!! She’s amazing!!
Reply from Owner
October 22nd, 2025 07:39 PM
Thank you so much for the kind words! I appreciate you and look forward to working with you again!
Alona was a blessing to work with from start to finish. She made my clients dreams a reality and I'm so thankful for her help !!
Reply from Alona Hayes
September 29th, 2025 06:25 PM
I'm glad to hear that I could play a part in helping your clients achieve their dreams, Lauren. Your appreciation truly means a lot to me. If there's anything more I can assist with, please feel free to contact me.
The overall care and constant updated made the whole process easier.
Reply from Guild Mortgage - Alona Hayes
September 4th, 2025 02:10 PM
I'm pleased to hear that the care and regular updates made your process feel easier, Kassi. It's important to me that my clients feel well-informed and supported throughout. If you have any further questions or need assistance, please don't...
read more
Very helpful folks and easy process.
Reply from Alona Hayes
September 4th, 2025 02:10 PM
Thank you so much Michael for the 5-star review! We appreciate you putting your trust in us to GET YOU HOME!
Alona is amazing and always answers as soon as possibl! The office staff are transparent with their needs as well!
Reply from Alona Hayes
September 4th, 2025 02:13 PM
I'm glad to hear you had a positive experience with me and the office staff, Venessa. It's important to me that you felt supported and informed throughout the process. If there's anything more I can assist you with, please feel free to reach...
read more
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Tiera
Reply from Owner
September 4th, 2025 02:13 PM
I appreciate the perfect rating, Tiera. Thank you for your support. If there's anything else I can help with, feel free to get in touch.
Everything was simple and easy and the team answered all my question.
Reply from Guild Mortgage - Alona Hayes
September 4th, 2025 02:15 PM
Thank you so much Tiera for the kind words. We appreciate your business and you putting your trust in us to GET YOU HOME! I'm so glad my team was able to help educate you on your home buying process! Let us know if you have any questions in...
read more
101–110 of 271
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery


Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
View All
Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.