Zach Melder
Branch Manager
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
How understanding Zach was with the reality of the busyness of life, while at the same time trying to get all of the paperwork done for closing on a new house. He was patient, and his assistance in thinking through the loan application as well...
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Reply from Zach Melder
February 4th, 2026 03:03 PM
I'm thankful for your kind words, Jonathan. Balancing life's demands with the process of securing a mortgage can certainly be challenging, and I'm glad I could provide the support you needed. If any other questions come up or if there's anything...
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Wonderful customer service and communicatio.
Reply from Zach Melder
February 2nd, 2026 06:23 PM
I'm pleased that you appreciated the customer service and communication, Chelsea. Should you need any assistance or have more questions in the future, feel free to reach out. I'm always here to help.
Zach was extremely helpful in answering questions and getting everything settled quickly!
Reply from Zach Melder
January 9th, 2026 05:10 PM
It's encouraging to hear that you found my help beneficial, Matthew. If any new questions or needs arise, I'm always ready to assist. Let me know whenever you need support.
Zach was a pleasure to work with!
Reply from Zach Melder
December 30th, 2025 03:51 PM
I'm glad to hear that you enjoyed working with me, Dionna. It was a pleasure assisting you as well. If you have any further questions or need assistance in the future, I'm always here to help.
Zach was on top of everything!
Reply from Zach Melder
December 2nd, 2025 05:18 PM
I appreciate your positive feedback, Kevin. It's great to know that my efforts to stay on top of things were recognized. If you ever have more questions or need assistance, don't hesitate to reach out.
Grest communication, addressed all issues quickly.
Reply from Zach Melder
November 24th, 2025 04:53 PM
Thank you for your feedback. I'm pleased to know that my communication met your expectations and that I was able to address any issues promptly. If there's anything else you need assistance with, please feel free to get in touch.
Zach was very easy to work with. He is professional and always available to answer any questions that I had along the way.
I highly recommend Zach.
Reply from Zach Melder
November 20th, 2025 02:08 PM
It's great to know that you found working with me easy and professional, Katherine. Being available to answer your questions is something I prioritize, and I'm glad it helped in your experience. Your recommendation means a lot to me. If there's...
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Zack made our experience great by answering all of our questions we needed. He was such a big help with us being first time homebuyers & we appreciate it.
Reply from Zach Melder
September 12th, 2025 09:22 PM
I'm really glad to hear that I could assist you with your questions and be a part of your homebuying journey, especially as first-time buyers. I'm happy that you found the experience helpful. If there's anything more I can do for you in the...
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Zach was very pleasant to work with. He was personable and informative. And always responded promptly to texts and emails.
Reply from Zach Melder
September 12th, 2025 04:20 PM
Thank you for sharing your experience, Amy. I'm glad to hear that you found our interactions pleasant and informative. Being responsive is important to me, and I'm pleased that I was able to assist you effectively. If you have any further questions...
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Everything was super easy and Zac was very friendly and professional .
Reply from Zach Melder
September 11th, 2025 01:02 PM
I'm pleased to hear that you found the process straightforward and appreciated the friendly and professional service. Making things easy for my clients is a key priority, and I'm glad it contributed to your positive experience. If you need...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 1531520
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance