Zach Kent
Branch Manager/Senior Loan Officer | NMLS# 1214281
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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8:30 AM to 5 PM
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Reviews from Web
Couldn't have been easier. Thank you!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that you found the experience smooth, Mickey. Your satisfaction is important to me. If there's anything else you need, please don't hesitate to reach out.
Easy process .
Reply from Zach Kent
October 8th, 2026 09:21 PM
Ensuring the process was easy for you is a priority, Christopher. If there's anything more I can assist you with or any questions you might have, please don't hesitate to reach out to me directly.
straightforward and easy to work with
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm pleased to hear that you found the process straightforward and easy to work with, Drew. It's important to me to make things as clear and simple as possible for clients. If you have any more questions or need assistance, feel free to contact...
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At closing, the escrow agent commented on Zach. She said he Is one of the best lenders she has worked throughout her career - great communication and follow-up. I second that!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your kind words, Maureen. It means a lot to hear such positive feedback from both you and the escrow agent. Communication and follow-up are important to me, and I'm glad that was evident in your experience. If there's anything...
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responsive
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for your feedback, Nancy. Being responsive is key to providing a smooth process, and I'm glad I could meet your expectations. If you have any further questions or need assistance, don't hesitate to contact me.
The transparency and communication are incredible. Got me closed in 22 days!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that you appreciated the transparency and communication, Angela. Closing in just 22 days is a testament to our commitment and efficiency. If you need anything else or have further questions, feel free to reach out anytime.
Overall great experience, professional, knowledgeable, and great customer service.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for sharing your thoughts, Justin. I'm pleased to hear that you had a positive experience and found the service both professional and knowledgeable. Providing excellent customer service is my priority. If there’s anything else I can...
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zach and his entire team was able to help us secure financing and get all the paerwork in order to close on our dream home
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback, Ross. Helping you secure financing and ensuring all paperwork was ready for your dream home is what I strive for. If there's anything else I can assist you with, feel free to reach out.
Zach handles all of my clients with care and patience. He has a significant amount of knowledge and experience to troubleshoot and help each client find the best options and select one that will get us to closing.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm grateful for your kind words, Brady. It's important to me to approach every client situation with care and a focus on finding the best solutions. Ensuring a smooth path to closing is always my goal. If there's anything further I can do...
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Honesty truthful
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for highlighting honesty and truthfulness, Daniel. I believe these qualities are fundamental to building trust and ensuring a positive experience. If you need further assistance or have any questions, please feel free to reach out....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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