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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
  • Encompass
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    Bonnie L
    Chesapeake, VA
    Posted on October 20th, 2020 10:59 AM
    Whitney is exceptional and helped us navigate the challenging buying process. She knows her stuff and is an effective and efficient communicator. She cares about her clients and it definitely shows! It was a complete pleasure to work with her!...
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    Rose A
    Posted on October 3rd, 2020 11:39 PM
    My experience with Whitney was incredible from start to finish. As a first time buyer I had a lot of question. Whitney had the patience to answer all my questions and best attitude to walk me through the whole process. She really had my best...
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    Reply from Owner
    January 9th, 2026 10:33 AM
    You are so sweet. It was my pleasure to help!
  • Encompass
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    Rose M
    Virginia Beach, VA
    Posted on October 3rd, 2020 11:38 PM
    Words cannot express how grateful I am. For all the work Whitney Oertel did in ensuring the purchase of my home went smoothly. I would recommend her with my eyes close to all my friends.
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    Lauren W
    Posted on October 2nd, 2020 12:16 AM
    Whitney Oertel has received a review with 5 star rating from Lauren W
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you, Lauren!
  • Encompass
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    Lauren A
    Chesapeake, VA
    Posted on October 2nd, 2020 12:15 AM
    Whitney was exceptional at communicating with me where I stood at every step of the loan, was was required to move it forward, and what to expect at every point. Her, along with her team, operated seamlessly to ensure that I closed on time....
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    Rebekah L
    Elizabeth City, NC
    Posted on October 1st, 2020 03:20 PM
    Whitney was an absolute pleasure to work with. She was always readily available to answer any questions that I had regarding our loan. She was very knowledgeable and worked with us to find the perfect loan and rate for us. I had never used...
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  • Encompass
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    Darkess D
    Moyock, NC
    Posted on September 28th, 2020 09:03 PM
    Whitney was a pleasure to work with. She always answered any of my questions and concerns promptly and informatively. I would recommend her her to anyone I know and will likes use her again in the future .
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    Kenneth Z
    Posted on September 26th, 2020 12:49 AM
    Whitney Oertel has received a review with 5 star rating from Kenneth Z
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you so much!
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    Kenneth J
    Elizabeth City, NC
    Posted on September 26th, 2020 12:49 AM
    Closed on a va loan in 30 days! Excellent communication
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    Val S
    Posted on September 26th, 2020 12:08 AM
    Whitney took great care of us and I don’t feel like she gave us special treatment. She is a woman of her word who follows through. Our loan closed on time without a single hiccup!
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you so much, Val! It was a pleasure to help you.
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    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.