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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
  • Encompass
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    Cora M
    Posted on November 29th, 2020 01:40 AM
    This team, especially Whitney, has been with me since I first started house hunting. Whitney patiently walked me through every step throughout this homeownership journey. She helped guide me by answering any question (no matter how silly) I...
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    McKenzie P
    Posted on November 27th, 2020 12:07 PM
    Whitney Oertel has received a review with 5 star rating from McKenzie P
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you!
  • Encompass
    M
    McKenzie P
    Posted on November 27th, 2020 12:06 PM
    This was our second time working with Whitney. She is so knowledgeable and responsive. The process was smooth and easy and we’d recommend her to anyone.
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    Scott N
    Posted on November 24th, 2020 03:42 PM
    Whitney Oertel has received a review with 5 star rating from Scott N
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you, Scott!
  • Encompass
    S
    Scott N
    Posted on November 24th, 2020 03:41 PM
    Whitney and her team were amazing. They walked use through every step of the process and were amazing in their response. When things hit a snag due to the closing of our previous property, Whitney was perfect in keeping a calm and measured...
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    Melissa P
    Posted on November 24th, 2020 01:13 PM
    Whitney was incredibly helpful throughout our entire experience. We reached out to her before we even started looking for houses and she recommended our amazing realtor and found the best loan and rates to fit our budget. She was always available...
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    Reply from Owner
    January 9th, 2026 10:33 AM
    Aww. It was my pleasure to help. Thank you!
  • Encompass
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    Melissa P
    Posted on November 24th, 2020 01:09 PM
    Whitney was incredibly helpful throughout our entire experience. We reached out to her before we even started looking at houses and she helped us find a realtor and the best loan for our budget. Whitney continued to recommend trustworthy contacts...
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    Jessica P
    Posted on November 24th, 2020 03:25 AM
    Whitney Oertel has received a review with 5 star rating from Jessica P
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you, Jessica!
  • Encompass
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    Yasmany P
    Posted on November 24th, 2020 03:25 AM
    This was our second time working with Whitney and she was so awesome to work with. She was very quick to respond to questions/concerns. She was very organized and professional. I would definitely recommend her to friends and family.
  • Encompass
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    Ryan P
    Portsmouth, VA
    Posted on October 29th, 2020 06:50 PM
    Whitney did an excellent job with communicating the entire process of the loan application. She was very prompt in replying to emails and calls, and she did an excellent job making sure that we met our closing date.
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    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.