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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
  • Encompass
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    Valrie M
    Williamsburg, VA
    Posted on September 26th, 2020 12:08 AM
    Whitney was personable and professional. Her confidence and competence were reassuring. Financing our purchase with Whitney was the easiest part of the home buying process.
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    Sarah B
    Posted on September 16th, 2020 06:03 PM
    Whitney Oertel has received a review with 5 star rating from Sarah B
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you, Sarah!
  • Encompass
    S
    Sarah M
    Norfolk, VA
    Posted on September 16th, 2020 05:36 PM
    Whitney was a great resourse and extrememly responsive to all of the questions my husband and I had. I absolutely trust her judgement on financial advice regarding the re-financing of our home. Thanks again Whitney for all the help!!!
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    Stephen C
    Posted on September 16th, 2020 05:32 PM
    Whitney did an amazing job for us. She was very responsive and extremely compassionate to meeting all our needs. I cannot say enough about her professionalism and kindness.
    Reply from Owner
    January 9th, 2026 11:03 AM
    Happy to help! Thank you Stephen!
  • Encompass
    S
    Stephen M
    Camden, NC
    Posted on September 16th, 2020 05:31 PM
    Whitney has amazing customer service skills. She was extremely responsive to all of our needs and was very kind and compassionate throughout the entire process. We could not be any more happy with Whitney and the amazing job she did.
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    Linda C
    Chesapeake, VA
    Posted on September 16th, 2020 03:59 PM
    Whitney made the process effortless on our part and always kept us well informed.
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    Kellie M
    Camden, NC
    Posted on September 16th, 2020 03:51 PM
    Whitney went above and beyond to help us close on our new home!
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    Rebecca L
    Suffolk, VA
    Posted on September 16th, 2020 12:14 PM
    Whitney was very nice and communicated well when asked a question but sometimes I felt I had to be the one to reach out and ask for updates or get info, rather than her providing advice and info. It was also frustrating to have to spend time...
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  • Encompass
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    Susan T
    Chesapeake, VA
    Posted on September 15th, 2020 03:28 PM
    Whitney was awesome during the entire process in securing the loan for our new home. She went above and beyond to make sure we were able to close on two homes in the same day.
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    Thong J
    Norfolk, VA
    Posted on September 14th, 2020 01:46 PM
    Whitney was our loan officer for first home purchase and did an awesome job in helping us with all of our new home owner finance questions. After living in our home for 2 years, we were considering refinancing and haven't made any moves until...
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    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.