Top 5%
Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Lizette M
The team was very quick, reliable,
Reply from Wendy Ruiz
September 23rd, 2025 08:44 PM
I appreciate your feedback, Lizette. It's important to me that you find the process quick and reliable. If there's anything else you need, I'm here to help.
Overall, great service because the people are very nice, however there was a disconnect in the communication (I was never told I had to sign anything in person, in fact they said I could do it all online, until the last minute, delaying our...
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Wendy was amazing from start to finish from getting back to me very quickly keeping up with all my questions as well as the cross country team when I needed them. You guys are amazing and I thank you for everything !
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Reply from Wendy Ruiz
June 24th, 2025 01:43 PM
Thank you so much for your kind words! It was an absolute pleasure working with you. I’m so glad I could be there to answer your questions and keep everything moving smoothly. The Ruiz Team and I truly appreciate your trust and are so happy...
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Wendy is THE BEST! No matter what or when she responds to all the dumb questions or just to listen and help with complaints about others involved in the process. Extremely knowledgeable and always accessible. What else could you need?
Reply from Owner
June 24th, 2025 01:36 PM
Thank you so much for the kind words! It truly means the world to hear that you felt supported every step of the way. I'm always here for questions—big or small—and I'm so grateful for the trust you placed in me throughout the process. Wishing...
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Wendy was very accessible for any question or issue during the entire time
Reply from Wendy Ruiz
June 6th, 2025 10:02 PM
I'm glad to hear that I could be accessible for any questions or issues you had during the process. It was a pleasure assisting you, Thomas. Thank you for your feedback.
Thanks Wendy
Everyone was graat patient and hard working
Reply from Wendy Ruiz
May 5th, 2025 02:02 AM
I'm thrilled to hear that you had a positive experience with our team. It was a pleasure working with you, and I appreciate your kind words about our patience and dedication.
I was so impressed with the professionalism and speed in which, Wendy, was able to in one day process our application for pre-approval on a home that came up suddenly, that we wantedto purchase. Knowing how quickly , numbers of people would...
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Reply from Wendy Ruiz
May 16th, 2025 06:12 PM
Thank you so much for your kind words! We’re truly honored to have been part of your homebuying journey. Wendy and Samantha are both incredible at what they do, and we’re so glad their dedication, speed, and care made a difference for you—especially...
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Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Lisa L
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095