Top 5%
Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Wendy went above and beyond to get our house to close in time for us not to look for somplace to stay while we waited.
Best possible experience. Very friendly and informative
None every thing work out good
Everyone on the team worked very hard to get me to my closing date on time and worked with me as I had questions about some technicalities of the process. I also had a special circumstance that the team helped me get through and I am in love...
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Reply from Wendy Ruiz
October 5th, 2026 06:01 PM
Brian, I'm happy to know that you love your new home and that our team at CrossCountry Mortgage, LLC was able to assist with your specific needs. It's great to hear that we could help guide you through the process and address your questions...
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I had a great experience with CrossCountry Mortgage, and I especially want to recognize Wendy, Samantha, Michelle, and Hope for making the entire process so easy and enjoyable.When I first reached out, I wasn’t even looking to buy a home. I...
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Reply from Wendy Ruiz
September 23rd, 2026 08:09 PM
Charles, I'm so pleased to hear about your positive experience with CrossCountry Mortgage, LLC. It's wonderful to know that I, along with Samantha, Michelle, and Hope, could support you from just seeking information to becoming a homeowner....
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I wasn’t sure if I was even eligible to buy an home at this point but everyone at Cross Country made this happen for me. Forever grateful. Thank you guys!
Special shoutout to Wendy/Michelle!!
Reply from Wendy Ruiz
September 4th, 2026 05:48 PM
Marie, I'm glad to hear that we could help make your home-buying journey possible. Your kind words mean a lot to me and Michelle, and we're grateful to have been part of your experience. If you have any more questions or need further assistance,...
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Wendy went above and beyond to help us buy our home helped us understand everything If she didn't have an answer got us one within a few hours
HHHelped
Reply from Wendy Ruiz
August 31st, 2026 07:09 PM
Daniel, I'm happy to hear that I could assist you in buying your home and provide the answers you needed. Your feedback is truly valued, and I'm here if you need any further assistance.
Everyone were very professionaland.
Reply from Wendy Ruiz at CrossCountry Mortgage
August 3rd, 2026 04:31 PM
Diane, I'm pleased to know you found the professionalism to your satisfaction. If there's anything more I can assist you with, please feel free to reach out.
Working with Wendy was a great experience! She was responsive, communicative, and kept everyone informed throughout the entire transaction. She made the lending process smooth and stress-free, and her professionalism was appreciated every step...
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Reply from Wendy Ruiz
July 9th, 2026 04:05 PM
Adrain, I'm grateful for your kind words and pleased to hear that you had a great experience working with me. It's wonderful to know that the process was smooth and stress-free for you. I look forward to assisting you again in the future and...
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Because what I thought couldn't happen it did. It all started out as a dream and now it's a reality. It changed me and my family's life and I'll always be thankful for that. It also seemed like no matter what the circumstances were I felt comfort...
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Reply from Wendy Ruiz
June 30th, 2026 02:05 PM
Hector, I'm truly grateful for your kind words and to have been part of making your dream a reality. It's wonderful to hear that you felt comforted throughout the process, especially being your first time buying a home. I appreciate your willingness...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095