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Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Brittany C
Wendy and her team wete patient with me and explained all of the steps when I had questions. It was a relief to know that she was always a text away if I needed anything.
Because of Wendy
Reply from Wendy Ruiz
November 28th, 2025 08:29 PM
Celia, I'm thankful for your kind words. It means a lot to know that I was able to assist you. If you ever need further help or have questions in the future, I'm here for you.
Wendy Ruiz at CrossCountry Mortgage has received a review with 4 star rating from Melissa K
Everyone was very attentive in answering my questions in a timely manner.
Great customer service, couldn't have asked for a better team in helping me find my first home . worked days and night around my very busy schedule to help me find what I wanted.
Reply from Wendy Ruiz
November 25th, 2025 02:50 PM
Your feedback means a lot, Chase. I'm glad to have been able to support you in finding your first home while accommodating your busy schedule. If there's anything more you need or additional questions come up, feel free to reach out anytime....
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Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Jerry T
Wendy Ruiz and her team made the whole process of getting the loan effortlessly. She and her team explained the process so we can understand. They were straight forward and easy to work with. Thanks again for your support
Wendy goes above and beyond to ensure this process goes smoothly. She takes time out of her day to explain and assist with any questions I have no matter what time of day it is. She responds quickly and efficiently.
Reply from Wendy Ruiz
November 18th, 2025 02:40 PM
I'm glad to know that you felt supported throughout the process, Melissa. I aim to make every step as smooth as possible, and it's important to me that all your questions are answered promptly. If there's anything else you need or want to discuss,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095