Top 5%
Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
noth at the moment
Very professional,dedicated,always available,good communication,prompt,goal driven.
Great team to work with at Cross Country Mortgage.
Being a first time homebuye,I really didn't know what to expect,learned as I went.Wendy and the team at Cross Country did a good job at trying to convey the process to me,and worked with my agent Kylea to get me in the house in a very timely...
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Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Lizette M
The team was very quick, reliable,
Reply from Wendy Ruiz
September 23rd, 2025 08:44 PM
I appreciate your feedback, Lizette. It's important to me that you find the process quick and reliable. If there's anything else you need, I'm here to help.
Overall, great service because the people are very nice, however there was a disconnect in the communication (I was never told I had to sign anything in person, in fact they said I could do it all online, until the last minute, delaying our...
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Wendy was amazing from start to finish from getting back to me very quickly keeping up with all my questions as well as the cross country team when I needed them. You guys are amazing and I thank you for everything !
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Reply from Wendy Ruiz
June 24th, 2025 01:43 PM
Thank you so much for your kind words! It was an absolute pleasure working with you. I’m so glad I could be there to answer your questions and keep everything moving smoothly. The Ruiz Team and I truly appreciate your trust and are so happy...
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Wendy is THE BEST! No matter what or when she responds to all the dumb questions or just to listen and help with complaints about others involved in the process. Extremely knowledgeable and always accessible. What else could you need?
Reply from Owner
June 24th, 2025 01:36 PM
Thank you so much for the kind words! It truly means the world to hear that you felt supported every step of the way. I'm always here for questions—big or small—and I'm so grateful for the trust you placed in me throughout the process. Wishing...
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Wendy was very accessible for any question or issue during the entire time
Reply from Wendy Ruiz
June 6th, 2025 10:02 PM
I'm glad to hear that I could be accessible for any questions or issues you had during the process. It was a pleasure assisting you, Thomas. Thank you for your feedback.
Thanks Wendy
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095