Top 5%
Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
I loved working with this crew Everyone was so helpful and prompt in responding to questions . Would absolutely recommend!
Reply from Wendy Ruiz
February 6th, 2026 06:37 PM
It was a pleasure to work with you, Denise. I'm glad my team and I could help and be responsive to your needs. Your recommendation means a lot to me. If you ever have more questions or need assistance in the future, please feel free to reach...
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Wendy from CrossCountry Mortgage was amazing. She took great care with our loan.We didn't have not one problem. Everything followed smoothly.
She was very helpful, polite, respectful. She was hard working to get our loan done. Loved working with her very much and she deserves a big raise.
Reply from Wendy Ruiz
January 26th, 2026 09:03 PM
I appreciate your kind words, David. It's gratifying to know that you found my assistance helpful and that I could support you throughout the loan process. Should you have any further needs or questions in the future, please don't hesitate...
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wendy stuck by me through all the speed bumps right up to close, great job!
Reply from Wendy Ruiz
January 19th, 2026 08:18 PM
Thank you for your feedback, Frank. I'm pleased to hear that I could support you through the entire process, even with the challenges along the way. If there's anything more you need moving forward, feel free to reach out. Enjoy your new home!...
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Very nice and very helpful!
Everyone was extremely helpful!!
Reply from Wendy Ruiz
January 19th, 2026 07:43 PM
Thank you for sharing your experience, Elizabeth. It's good to know that you found the assistance helpful. Should you have any more questions or need further support, I’m here to help.
more than helpful with questions and had all the answers
The whole process went very smooth on our end as the buyer and every question was answered quickly to make my first time buying process simple.
Reply from Wendy Ruiz
December 29th, 2025 02:27 PM
I'm glad to hear that the process was smooth for you, Russell. Assisting first-time buyers is something I truly enjoy, and ensuring your questions were addressed promptly is important to me. If any more questions come up or if you ever need...
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Wendy and her team were amazing at keeping me in the loop of things when it comes to communication. She's always very happy to help with any questions I had and I know I had a lot being the first time home buyer. If anyone ever comes to me...
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Reply from Wendy Ruiz
December 22nd, 2025 04:50 PM
I'm grateful for your review, Michael. Knowing that you felt well-informed and supported throughout your journey as a first-time home buyer is rewarding. I appreciate the recommendation and am here to assist with any questions or additional...
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Wendy and her team were great to work with. This was our second time working with her team and both times they exceeded our expectations!
Reply from Wendy Ruiz
December 17th, 2025 04:50 PM
I'm pleased to know that your experience was so positive, Bryon. It's wonderful to hear that both times working with me and my team have met your expectations. If you have any more questions or need assistance in the future, I'm just a call...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095