New American Funding - Washington Ryles
New American Funding – Charlotte, NC
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Reply from Washington Ryles
February 2nd, 2026 05:19 PM
Hi Jermaine,
Thank you for taking the time to provide a rating. If there's any specific feedback or questions you have about our services at New American Funding, feel free to reach out. I'm here to help.
Lack of communication throughout entire process ! process took way longer than anticipated due to constantly asking for new documents at end of loan! Would never recommend this company to anyone
Reply from Washington Ryles
January 26th, 2026 09:36 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
My experience with Washington Ryles was genuinely outstanding from beginning to end, and I want to take the time to share exactly why it was so great—because professionals like him don’t come around often. From our very first interaction, Washington...
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Reply from Washington Ryles
December 10th, 2025 04:30 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
I got what I asked for starting low and got more when asked if things could be more my first time buying a homw the experience is definitely a once in a lifetime and it was thee best, easy, and most OH MY moment ever. Above and beyond thank...
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Reply from Washington Ryles
December 8th, 2025 05:39 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Washington Ryles was always available for me whenever I needed him. He made things very easy for a first time home buyer.
Reply from Washington Ryles
November 11th, 2025 07:19 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Washington Ryles make me feel special as customer, always available to answer all my questions. He makes my experience incredible, thank you Washington.
Reply from Washington Ryles
November 11th, 2025 02:30 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Washington was extremely helpful.
Reply from New American Funding - Washington R...
January 15th, 2026 11:13 AM
Thanks Jennifer! It was great working with you!
He got the job done when ithers could not
Reply from Washington Ryles
January 15th, 2026 11:14 AM
Thank you!
From start to finish, the NAF team made this experience great! I didn't know what to expect in this process, but Washington was extremely supportive and helpful. So thankful for him!
Reply from New American Funding - Washington R...
October 20th, 2025 12:42 PM
Thank you! Enjoy your Home!!
Washington felt as if he had my back like an old friend. Shae gave me a lot of non answers, or didn't respond at all to queries involving loan status.
Reply from Washington Ryles
October 20th, 2025 12:43 PM
Thanks Jared! Enjoy your Home!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing